Train Performance

We publish our train performance results by network, and by region.

Our graphs compare performance over the past four weeks to the published timetable.

Routes filtered by selected station

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Number of trains arriving London Northwestern Railway
2 February 2020 - 29 February 2020
Total trains planned to run: 12376
8710 arrived within five minutes of scheduled arrival time
70.4%
4649 on time or early
37.6%
1363 trains more than 15 minutes late
11.0%
34 trains between 30 and 59 minutes late
0.3%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
971 trains cancelled
7.8%
1005 trains cancelled or with significant lateness (CaSL)
8.1%
113 trains with fewer carriages than planned
0.91%
Number of trains arriving London Commuter Lines
2 February 2020 - 29 February 2020
Total trains planned to run: 3480
2615 arrived within five minutes of scheduled arrival time
75.1%
1451 on time or early
41.7%
246 trains more than 15 minutes late
7.1%
7 trains between 30 and 59 minutes late
0.2%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
146 trains cancelled
4.2%
153 trains cancelled or with significant lateness (CaSL)
4.4%
64 trains with fewer carriages than planned
1.84%
Number of trains arriving London - West Midlands - North West
2 February 2020 - 29 February 2020
Total trains planned to run: 3842
2185 arrived within five minutes of scheduled arrival time
56.9%
880 on time or early
22.9%
894 trains more than 15 minutes late
23.3%
13 trains between 30 and 59 minutes late
0.3%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
526 trains cancelled
13.7%
539 trains cancelled or with significant lateness (CaSL)
14.0%
37 trains with fewer carriages than planned
0.96%
Number of trains arriving Regional
2 February 2020 - 29 February 2020
Total trains planned to run: 2147
1544 arrived within five minutes of scheduled arrival time
71.9%
657 on time or early
30.6%
192 trains more than 15 minutes late
8.9%
5 trains between 30 and 59 minutes late
0.2%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
143 trains cancelled
6.7%
148 trains cancelled or with significant lateness (CaSL)
6.9%
0 trains with fewer carriages than planned
0%
Number of trains arriving London to Crewe via The Trent Valley
2 February 2020 - 29 February 2020
Total trains planned to run: 908
583 arrived within five minutes of scheduled arrival time
64.2%
263 on time or early
29.0%
92 trains more than 15 minutes late
10.1%
8 trains between 30 and 59 minutes late
0.9%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
44 trains cancelled
4.8%
52 trains cancelled or with significant lateness (CaSL)
5.7%
12 trains with fewer carriages than planned
1.32%
Number of trains arriving Branch Lines
2 February 2020 - 29 February 2020
Total trains planned to run: 1999
1783 arrived within five minutes of scheduled arrival time
89.2%
1398 on time or early
69.9%
139 trains more than 15 minutes late
7.0%
1 trains between 30 and 59 minutes late
0.1%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
112 trains cancelled
5.6%
113 trains cancelled or with significant lateness (CaSL)
5.7%
0 trains with fewer carriages than planned
0%

Performance targets

Our Public Performance Measure (PPM) targets over the course of the franchise.

Year PPM
2017/18 89.8%
2018/19 90.0%
2019/20 90.0%
2020/21 90.1%
2021/22 90.3%
2022/23 90.6%
2023/24 90.7%
2024/25 90.7%
2025/26 90.7%
2026/27 90.7%
2027/28 90.7%

Our current results:

Period Actual PPM
1913 84.1%
2001 85.3%
2002 79.2%
2003 70.9%
2004 72.3%
2005 63.2%
2006 72.9%
2007 63.3%
2008 56.6%
2009 58.8%
2010 68.8%
2011 74.1%
2012 70.4%

Our Cancellation and Significant Lateness (CaSL) targets over the course of the franchise.

Year CaSL
2017/18 2.39%
2018/19 2.36%
2019/20 2.35%
2020/21 2.32%
2021/22 2.28%
2022/23 2.25%
2023/24 2.21%
2024/25 2.21%
2025/26 2.21%
2026/27 2.21%
2027/28 2.21%

  • From April, Britain’s train operators and Network Rail will publish new measures of train punctuality as part of an ongoing plan to improve performance and reduce delays
  • Rail companies have worked together to develop the measures which will mean trains will be measured to the minute at stops rather than just within 5 or 10 minutes at the destination only
  • On time measures are being used to tackle delays now, including at some of the country’s busiest railway stations
  • People can view performance information for specific journeys on the industry-funded My Train Journey website and network-wide data is available on the Rail Delivery Group website
  • The measures are the most transparent of all major railways in Europe, and are part of the industry’s wider programme of work to improve performance and increase customer satisfaction.