Train Performance

New Industry Measures

All figures below are for London Northwestern Railway, 2020, Period 2111.

Early 41.3%
On time 67.3%
Within 3 mins 84.6%
Within 5 mins 90.8%
Within 10 mins 96.0%
Within 15 mins 97.8%
15+ mins 0.9%
20+ mins 0.8%
30+ mins 0.5%
Cancellations (LNR Caused) 1.1%
Cancellations (All) 3.7%
PPM 86.65%
Right Time 70.6%

Download Period 11 Report

Performance targets

Our Public Performance Measure (PPM) targets over the course of the franchise.

Year PPM
2017/18 89.8%
2018/19 90.0%
2019/20 90.0%
2020/21 90.1%
2021/22 90.3%
2022/23 90.6%
2023/24 90.7%
2024/25 90.7%
2025/26 90.7%
2026/27 90.7%
2027/28 90.7%

Our current results:

Year Period 4 Weeks Ending Actual PPM
2019/2020 Period 1 27 Apr 19 85.30%
Period 2 25 May 19 79.20%
Period 3 22 Jun 19 70.90%
Period 4 20 Jul 19 72.30%
Period 5 17 Aug 19 63.20%
Period 6 14 Sep 19 72.90%
Period 7 12 Oct 19 63.30%
Period 8 09 Nov 19 56.60%
Period 9 07 Dec 19 58.80%
Period 10 04 Jan 20 68.80%
Period 11 01 Feb 20 74.10%
Period 12 29 Feb 20 70.40%
Period 13 31 Mar 20 61.60%
2020/2021 Period 1 02 May 20 93.30%
Period 2 30 May 20 92.00%
Period 3 27 Jun 20 70.60%
Period 4 25 Jul 20 90.90%
Period 5 22 Aug 20 87.90%
Period 6 19 Sep 20 89.80%
Period 7 17 Oct 20 86.10%
Period 8 14 Nov 20 88.56%
Period 9 12 Dec 20 89.60%
Period 10 09 Jan 21 89.20%
Period 11 06 Feb 21 88.00%
Period 12 06 Mar 21
Period 13 31 Mar 21

Our Cancellation and Significant Lateness (CaSL) targets over the course of the franchise.

Year CaSL
2017/18 2.39%
2018/19 2.36%
2019/20 2.35%
2020/21 2.32%
2021/22 2.28%
2022/23 2.25%
2023/24 2.21%
2024/25 2.21%
2025/26 2.21%
2026/27 2.21%
2027/28 2.21%