Train Performance

We publish our train performance results by network, and by region.

Our graphs compare performance over the past four weeks to the published timetable.

Routes filtered by selected station

No routes go through that station.

Number of trains arriving London Northwestern Railway
26 May 2019 - 22 June 2019
Total trains planned to run: 11566
8201 arrived within five minutes of scheduled arrival time
70.9%
4517 on time or early
39.1%
1438 trains more than 15 minutes late
12.4%
36 trains between 30 and 59 minutes late
0.3%
2 trains between 60 and 119 minutes late
0.0%
0 trains more than 120 minute late
0%
1073 trains cancelled
9.3%
1109 trains cancelled or with significant lateness (CaSL)
9.6%
114 trains with fewer carriages than planned
0.99%
Number of trains arriving London Commuter Lines
26 May 2019 - 22 June 2019
Total trains planned to run: 3141
2320 arrived within five minutes of scheduled arrival time
73.9%
1269 on time or early
40.4%
282 trains more than 15 minutes late
9.0%
8 trains between 30 and 59 minutes late
0.3%
1 trains between 60 and 119 minutes late
0.0%
0 trains more than 120 minute late
0%
203 trains cancelled
6.5%
211 trains cancelled or with significant lateness (CaSL)
6.7%
69 trains with fewer carriages than planned
2.20%
Number of trains arriving London - West Midlands - North West
26 May 2019 - 22 June 2019
Total trains planned to run: 3887
2282 arrived within five minutes of scheduled arrival time
58.7%
918 on time or early
23.6%
748 trains more than 15 minutes late
19.2%
20 trains between 30 and 59 minutes late
0.5%
1 trains between 60 and 119 minutes late
0.0%
0 trains more than 120 minute late
0%
558 trains cancelled
14.4%
578 trains cancelled or with significant lateness (CaSL)
14.9%
40 trains with fewer carriages than planned
1.03%
Number of trains arriving Regional
26 May 2019 - 22 June 2019
Total trains planned to run: 1626
1179 arrived within five minutes of scheduled arrival time
72.5%
589 on time or early
36.2%
180 trains more than 15 minutes late
11.1%
1 trains between 30 and 59 minutes late
0.1%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
147 trains cancelled
9.0%
148 trains cancelled or with significant lateness (CaSL)
9.1%
0 trains with fewer carriages than planned
0%
Number of trains arriving London to Crewe via The Trent Valley
26 May 2019 - 22 June 2019
Total trains planned to run: 932
633 arrived within five minutes of scheduled arrival time
67.9%
292 on time or early
31.3%
152 trains more than 15 minutes late
16.3%
5 trains between 30 and 59 minutes late
0.5%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
107 trains cancelled
11.5%
112 trains cancelled or with significant lateness (CaSL)
12.0%
5 trains with fewer carriages than planned
0.54%
Number of trains arriving Branch Lines
26 May 2019 - 22 June 2019
Total trains planned to run: 1980
1787 arrived within five minutes of scheduled arrival time
90.3%
1449 on time or early
73.2%
76 trains more than 15 minutes late
3.8%
2 trains between 30 and 59 minutes late
0.1%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
58 trains cancelled
2.9%
60 trains cancelled or with significant lateness (CaSL)
3.0%
0 trains with fewer carriages than planned
0%

Performance targets

Our Public Performance Measure (PPM) targets over the course of the franchise.

Year PPM
2017/18 89.8%
2018/19 90.0%
2019/20 90.0%
2020/21 90.1%
2021/22 90.3%
2022/23 90.6%
2023/24 90.7%
2024/25 90.7%
2025/26 90.7%
2026/27 90.7%
2027/28 90.7%

Our current results:

Period Actual PPM
1904 77.5%
1905 81.7%
1906 83.4%
1907 80.2%
1908 80.4%
1909 76.9%
1910 85.0%
1911 86.1%
1912 83.4%
1913 84.1%
2001 85.3%
2002 79.2%
2003 70.9%

Our Cancellation and Significant Lateness (CaSL) targets over the course of the franchise.

Year CaSL
2017/18 2.39%
2018/19 2.36%
2019/20 2.35%
2020/21 2.32%
2021/22 2.28%
2022/23 2.25%
2023/24 2.21%
2024/25 2.21%
2025/26 2.21%
2026/27 2.21%
2027/28 2.21%

  • From April, Britain’s train operators and Network Rail will publish new measures of train punctuality as part of an ongoing plan to improve performance and reduce delays
  • Rail companies have worked together to develop the measures which will mean trains will be measured to the minute at stops rather than just within 5 or 10 minutes at the destination only
  • On time measures are being used to tackle delays now, including at some of the country’s busiest railway stations
  • People can view performance information for specific journeys on the industry-funded My Train Journey website and network-wide data is available on the Rail Delivery Group website
  • The measures are the most transparent of all major railways in Europe, and are part of the industry’s wider programme of work to improve performance and increase customer satisfaction.