Train Performance

We publish our train performance results by network, and by region.

Our graphs compare performance over the past four weeks to the published timetable.

Routes filtered by selected station

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Number of trains arriving London Northwestern Railway
18 August 2019 - 14 September 2019
Total trains planned to run: 11556
8426 arrived within five minutes of scheduled arrival time
72.9%
4649 on time or early
40.2%
1185 trains more than 15 minutes late
10.3%
45 trains between 30 and 59 minutes late
0.4%
19 trains between 60 and 119 minutes late
0.2%
0 trains more than 120 minute late
0%
791 trains cancelled
6.8%
836 trains cancelled or with significant lateness (CaSL)
7.2%
119 trains with fewer carriages than planned
1.03%
Number of trains arriving London Commuter Lines
18 August 2019 - 14 September 2019
Total trains planned to run: 3116
2260 arrived within five minutes of scheduled arrival time
72.5%
1148 on time or early
36.8%
251 trains more than 15 minutes late
8.1%
11 trains between 30 and 59 minutes late
0.4%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
137 trains cancelled
4.4%
148 trains cancelled or with significant lateness (CaSL)
4.7%
69 trains with fewer carriages than planned
2.21%
Number of trains arriving London - West Midlands - North West
18 August 2019 - 14 September 2019
Total trains planned to run: 3882
2466 arrived within five minutes of scheduled arrival time
63.5%
1077 on time or early
27.7%
573 trains more than 15 minutes late
14.8%
16 trains between 30 and 59 minutes late
0.4%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
393 trains cancelled
10.1%
409 trains cancelled or with significant lateness (CaSL)
10.5%
42 trains with fewer carriages than planned
1.08%
Number of trains arriving Regional
18 August 2019 - 14 September 2019
Total trains planned to run: 1627
1243 arrived within five minutes of scheduled arrival time
76.4%
648 on time or early
39.8%
138 trains more than 15 minutes late
8.5%
2 trains between 30 and 59 minutes late
0.1%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
97 trains cancelled
6.0%
99 trains cancelled or with significant lateness (CaSL)
6.1%
0 trains with fewer carriages than planned
0%
Number of trains arriving London to Crewe via The Trent Valley
18 August 2019 - 14 September 2019
Total trains planned to run: 931
674 arrived within five minutes of scheduled arrival time
72.4%
341 on time or early
36.6%
105 trains more than 15 minutes late
11.3%
14 trains between 30 and 59 minutes late
1.5%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
55 trains cancelled
5.9%
69 trains cancelled or with significant lateness (CaSL)
7.4%
8 trains with fewer carriages than planned
0.86%
Number of trains arriving Branch Lines
18 August 2019 - 14 September 2019
Total trains planned to run: 2000
1783 arrived within five minutes of scheduled arrival time
89.2%
1435 on time or early
71.8%
118 trains more than 15 minutes late
5.9%
2 trains between 30 and 59 minutes late
0.1%
0 trains between 60 and 119 minutes late
0%
0 trains more than 120 minute late
0%
109 trains cancelled
5.5%
111 trains cancelled or with significant lateness (CaSL)
5.6%
0 trains with fewer carriages than planned
0%

Performance targets

Our Public Performance Measure (PPM) targets over the course of the franchise.

Year PPM
2017/18 89.8%
2018/19 90.0%
2019/20 90.0%
2020/21 90.1%
2021/22 90.3%
2022/23 90.6%
2023/24 90.7%
2024/25 90.7%
2025/26 90.7%
2026/27 90.7%
2027/28 90.7%

Our current results:

Period Actual PPM
1907 80.2%
1908 80.4%
1909 76.9%
1910 85.0%
1911 86.1%
1912 83.4%
1913 84.1%
2001 85.3%
2002 79.2%
2003 70.9%
2004 72.3%
2005 63.2%
2006 72.9%

Our Cancellation and Significant Lateness (CaSL) targets over the course of the franchise.

Year CaSL
2017/18 2.39%
2018/19 2.36%
2019/20 2.35%
2020/21 2.32%
2021/22 2.28%
2022/23 2.25%
2023/24 2.21%
2024/25 2.21%
2025/26 2.21%
2026/27 2.21%
2027/28 2.21%

  • From April, Britain’s train operators and Network Rail will publish new measures of train punctuality as part of an ongoing plan to improve performance and reduce delays
  • Rail companies have worked together to develop the measures which will mean trains will be measured to the minute at stops rather than just within 5 or 10 minutes at the destination only
  • On time measures are being used to tackle delays now, including at some of the country’s busiest railway stations
  • People can view performance information for specific journeys on the industry-funded My Train Journey website and network-wide data is available on the Rail Delivery Group website
  • The measures are the most transparent of all major railways in Europe, and are part of the industry’s wider programme of work to improve performance and increase customer satisfaction.