Terms & Conditions

Our terms and conditions

Please read the following in relation to www.buytickets.londonnorthwestern.co.uk and m.buytickets.londonnorthwestern.co.uk pages

Customers using this website are advised that those pages with a web address prefixed by buytickets.londonnorthwestern.co.uk are managed by Trainline.com Limited ("Trainline") and, as such, your use of this part of the website should be in accordance with Trainline's Website Usage Policy.

Customers purchasing a ticket(s) for travel are advised that they are entering into a contract with Trainline in accordance with the Terms and Conditions relating to the Online Purchase of Tickets below and that, in these cases, any queries regarding the purchase of the ticket(s) should be directed to Trainline. The Trainline Privacy Policy shall apply in relation to any personal data collected and cookies used by Trainline in this regard.

Please read the following in relation to www.londonnorthwesternrailway.co.uk pages

Customers using this website are advised that those pages with a web address prefixed by www.londonnorthwesternrailway.co.uk - are managed by West Midlands Trains Ltd (West Midlands Trains) and, as such, West Midlands Trains is responsible for the content, detail and links contained within them as well as the use of cookies created by these pages. Please read the West Midlands Trains Website Terms and Conditions in relation to your usage of this website and the West Midlands Trains Privacy Policy in relation to any personal data collected and cookies used by West Midlands Trains in this regard.

Terms and Conditions

General

This Web site is owned and operated by West Midlands Trains Ltd, whose registered office is at 2nd Floor St Andrew's House, 18-20 St Andrew Street, London, United Kingdom, EC4A 3AG. West Midlands Trains Ltd is a company registered in England and Wales with company number 09860466.

For the purposes of these Terms and Conditions "We", "Our" and "Us" refers to West Midlands Trains Ltd. Please review these Terms and Conditions carefully before using this Web site. Your use of this Web site indicates your agreement to be bound by these Terms and Conditions.

Data protection

Any personal information you supply to Us when you use this Web site will be used in accordance with our Privacy Policy.

Advertisements

We may serve third party advertising displays on this website. Such advertising does not represent an endorsement by Greater Anglia of either the products or services advertised, nor is it an endorsement of the company or organisation associated with those products or services.

We may also use the personal information you provide at the registration stage and your previous and current use of our website and others, including web logs and cookies, to provide you with advertising on our website carefully tailored specifically to you.

For more information on online behavioural advertising in the UK, about cookies, and about how to opt-out of receiving targeted advertising, please visit Your Online Choices.

Proprietary Rights

All trademarks, copyright, database rights and other intellectual property rights in the materials on this Web site (as well as the organisation and layout of this Web site) together with the underlying software code are owned either directly by Us or by Our licensors. Without Our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this Web site or the underlying software code whether in whole or in part. However, the contents of this Web site may be downloaded, printed or copied for your personal non-commercial use.

Acceptable use

You may only use this Web site in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which you are accessing this Web site.

In particular, you agree that you will not:

  • Post, transmit or disseminate any information on or via this Web site which is or may be harmful, obscene, defamatory or otherwise illegal
  • Use this Web site in a manner which causes or may cause an infringement of the rights of any other
  • Use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this Web site including but not limited to uploading or making available files containing corrupt data or viruses via whatever means
  • Deface, alter or interfere with the front end 'look and feel' of this Web site or the underlying software code
  • Take any action that imposes an unreasonable or disproportionately large load on this Web site or related infrastructure
  • Obtain or attempt to obtain unauthorised access, via whatever means, to any of Our networks

Without prejudice to any of Our other rights (whether at law or otherwise) We reserve the right to deny you access to this Web site where We believe (in Our absolute discretion) that you are in breach of any of these Terms and Conditions.

Changes to this website

We may make improvements or changes to the information, services, products and other materials on this Web site, or terminate this Web site, at any time without notice. We may also modify these Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions on this Web site. Accordingly, your continued access or use of this Web site is deemed to be your acceptance of the modified Terms and Conditions.

Links to other websites

This Web site may include links to other internet sites. We do not endorse any such web sites and We are not responsible for the information, material, products or services contained on or accessible through those web sites. Your access and use of such web sites remains solely at your own risk.

You may only link to this Web site with Our express written permission. We expressly reserve the right to withdraw Our consent at any time to a link which in Our sole opinion is inappropriate or controversial.

Limitation of liability

In no event will We be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, or the use of this Web site or any information contained in it, including loss of profit and the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages.

Nothing in these Terms and Conditions shall exclude or limit Our liability for death or personal injury caused by negligence or for fraudulent misrepresentation.

Disclaimer of warranty

To the maximum extent permitted by law, We disclaim all implied warranties with regard to the information, services and materials contained on this Web site. All such information, services and materials are provided "as is" and "as available" without warranty of any kind.

Indemnification

You agree to indemnify, defend and hold Us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to your breach of these Terms and Conditions.

National Rail Conditions of Travel

The National Rail Conditions of Travel can be read by clicking this link

Miscellaneous

These Terms and Conditions contain all the terms of your agreement with Us relating to your use of this Web site. No other written or oral statement (including statements in any brochure or promotional literature published by Us) will be incorporated.

West Midlands Trains Ltd. makes no warranty whatsoever for the reliability, stability or any virus-free nature of any software being downloaded from this web site, nor for the availability of the download sites where applicable.

All software products downloaded from any section of this web site or via a link pointed to by this web site are downloaded, installed, and used totally and entirely at the users own risk.

Your use of this Web site, any downloaded material from it and the operation of these Terms and Conditions shall be governed by, construed and interpreted in accordance with the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the English Courts. We reserve the right to bring proceedings in the Courts of the country of your residence.