Pineapple Road Train Station

Station message

The lifts between platform 2 and the entrance / exit are out of order at Pineapple Road station. If you might need extra help to re-arrange your travel plans because of this, please get in touch with West Midlands Railway by phone on Freephone 0800 024 8998 or Next Generation Text: 18001 0800 024 8998.

Pineapple Road at a glance

Address:

Pineapple Road Station
Cartland Road
Birmingham
West Midlands
Stirchley
B30 2SE

Ticket office:


  • Step-free access
  • Prepurchase collection
  • Ticket machine
  • Taxi-rank
  • Wifi
  • Seated area available

Station information

Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

There is no ticket office at this station.
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Travel card Zone 3
Penalty fares WM
Penalty fares URL https://www.westmidlandsrailway.co.uk/tickets-fares/penalty-fares
Top up Smartcards here Yes
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

  • Monday to Friday: 07:00 - 19:00
  • Saturday and Sunday: 08:00 - 16:00
  • Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Seated area

There are benches available along the platforms.
Waiting room

There are no waiting rooms at this station. Seating is available on the platforms.
Station buffet

There are no refreshment services at this station.
Toilets

There are no toilet facilities at this station.
Baby changing facilities

There are no baby changing facilities at this station.
Wifi

Wi-Fi available at this station.
Helpline
Yes
Staff help

Please note this station is unstaffed
Induction loop available Yes
Ticket machine

.
Ramp for train access available

Ramps are available on the train to provide assistance

Accessible taxis information

Please check local taxi operators for accessible taxis.
National Key toilets available

There are no accessible toilet facilities at this station
Step free access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.

Ticket gates

There are no ticket gates at this station
Impaired mobility set down available

No.
Wheelchairs

Wheelchairs are not available at this station
No car park information available.
Onward travel

Two Bus Stops- both opposite entrance to Station.

  • Cartland Road, Stirchley, Birmingham B30 2SD
  • Pineapple Road, Stirchley, Birmingham B30 2TA
  • All buses are low floor and wheelchair accessible
Cycle storage available Yes
Cycle storage spaces 32
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage information
  • Bromford Bike locker
  • Location: Entrance Forecourt
Cycle storage types
  • Racks
Rail replacement information

Rail replacement buses depart from the bus stop on Pineapple Road A opposite the Station entrance. Please refer to the Onwards Travel Information poster.
Taxi rank

Live arrivals and departures