Shrewsbury Train Station
Station message
Essential travel only - lockdown restrictions currently apply in England - https://www.gov.uk/guidance/national-lockdown-stay-at-home#travelShrewsbury at a glance
Address:
Castle Foregate
Shrewsbury
Shropshire
SY1 2DQ
Ticket office:
- Monday to Friday: 05:20 to 20:40
- Saturday: 05:20 to 19:30
- Sunday: 07:30 to 19:30
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | On the left in the station subway |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Customer service information | Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details | Telephone: 03333 211 202 |
| First class lounge | No |
|---|---|
| Seated area available | No |
| Waiting room | No |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline opening times |
|
|---|---|
| Helpline contact details | Note: 03333 211202 |
| Customer help points available | No |
| Staff help information | Help provided at the following times and by on train staff outside staffing hours 0500 - 0100 Mondays to Saturdays 0700 - 0045 Sundays |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Nearest stations with more facilities |
Note:
To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk |
| National key toilets available | Yes |
| National key toilets information | The National key toilets are located on Platform 4a; these toilets are operated by a radar key. |
| Step free access | Yes |
| Step free access information | Category B Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
| Ticket gates exist | Yes |
| Impaired mobility set down available | No |
| Wheelchairs | Yes |
| Car park 1 | Howard Street |
|---|---|
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 145 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: Visit www.ncp.co.uk for parking prices. Telephone: 08450 507 080 |
| Car park 2 | Station Forecourt |
| Car park 2 operator | National Car Parks Ltd |
| Car park 2 spaces | 11 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details | Note: Visit www.ncp.co.uk for parking prices. Telephone: 08450 507 080 |
| Bus services available | Yes |
|---|---|
| Bus services information | Bus stops are located near the station on Castle Street. Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 100 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | on Platform 7 |
| Cycle storage information | 45 hoops |
| Rail replacement information | Wait at the station forecourt |
|---|---|
| Taxi rank information | Pick up and set down |