Shrewsbury at a glance
Address:
Shrewsbury StationCastle Foregate
Shrewsbury
Shropshire
SY1 2DQ
Ticket office:
Monday to Friday: 05:20 - 20:40Saturday: 05:20 - 19:40
Sunday: 07:20 - 19:40
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Seated area available
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Transport for Wales |
| Ticket office opening times | On the left in the station subway
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | No |
| Penalty fares | AW |
| Customer service information | Contact our Customer Relations team directly via the Transport for Wales Website. |
|---|---|
| Left luggage | |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | There is a waiting room on platform 4-7 and a waiting room on platform 3. The waiting room on platform 4-7 is open Monday-Sunday 04:00-01:00. The waiting room on platform 3 is open Monday-Sunday 07:00-19:00.
|
| Trolleys | No
|
| Station buffet | Two cafes are to be found at Shrewsbury station. The first is to the left of the station entrance as you enter the main station building. There is a Starbucks on the main island platforms with entrance doors off either platforms 4 and 7. |
| Toilets | The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key. |
| Baby changing facilities | Yes
|
| Wifi |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 03333 211202
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|---|---|
| Staff help | Monday to Saturday 04:00 to 01:00 Sunday 07:00 to 00:45 Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
|
| Induction loop available | Yes |
| Ticket machine | The ticket machine(s) take cash, and major debit and credit cards. Ticket machines are touchscreen controls. Ticket machines are located in the subway at the station entrance. |
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| Accessible public phones | No
|
| National Key toilets available | The National key toilets are located on Platform 4a; these toilets are operated by a radar key. |
| Step free access | Category A. Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers. |
| Ticket gates | Wide aisle ticket gates available. |
| Impaired mobility set down available | Set down/ pick up point is located at the station front, under a canopy. |
| Wheelchairs | Yes
|
| Car park 1 | Howard Street (Long Stay) |
|---|---|
| Car park 1 operator | APCOA |
| Car park 1 spaces | 190 |
| Car park 1 opening times |
|
| Car park 1 contact details | https://www.apcoa.co.uk/find-parking/locations/shrewsbury/shrewsbury-station-ho… |
| Car park 2 | Station Forecourt (Short Stay) |
| Car park 2 operator | APCOA |
| Car park 2 spaces | 8 |
| Car park 2 opening times |
|
| Car park 2 contact details | https://www.apcoa.co.uk/find-parking/locations/shrewsbury/shrewsbury-station-sh… |
| Onward travel | Bus stops are located near the station on Castle Street. Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 72 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | There are several cycle parking areas at Shrewsbury station. 20 Rail stands providing for up to 40 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline. 10 Rail stands providing for up to 20 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt. 6 Rail stands providing for up to 12 bicycle parking spaces are located on Platform 3. |
| Cycle storage types |
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| Cycle hire | There are no cycle hire facilities at this station. |
| Rail replacement information | The rail replacement bus stop is at the station front. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. |
|---|---|
| Taxi rank |