Carlisle Train Station
Station message
Buses replace trains between Whitehaven and Workington on 30 and 31 October 2021. Please check before you travel. For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560.
Carlisle at a glance
Address:
Court Square
Carlisle
Cumbria
CA1 1QZ
Ticket office:
- Monday to Friday: 05:00 to 20:00
- Saturday: 05:00 to 20:00
- Sunday: 08:30 to 20:00
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Seated area available
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Avanti West Coast |
| Ticket office information | Ticket machines can be found in the booking hall. |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase |
| Penalty fares | Applicable Operators: TransPennine Express |
| Left luggage | No |
|---|---|
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Waiting room information | Closed until further notice. |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The National key toilets are located on Platforms 4/6; these toilets are operated by a radar key. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Newsagent |
| Customer help points available | Yes |
|---|---|
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | This station has step-free access to all platforms / the platform Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Avanti West Coast |
| Car park 1 spaces | 160 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff. |
| Car park 2 | Station Car Park 2 |
| Car park 2 operator | Avanti West Coast |
| Car park 2 spaces | 79 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details | Note: For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 16 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Platform 8. |
| Cycle storage information | Space for 16 cycles on Platform 8. 8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces) |
| Cycle hire available | Yes |
| Cycle hire information | Peddalpushers Lonnings End, Sandy Lonning, Brampton, CA8 1RA |
| Rail replacement information | Rail replacement coach services can be found at the front of the station |
|---|---|
| Car hire available | Yes |
| Car hire information | Hertz |
Follow this link to find the station map