Prestatyn Train Station
Prestatyn at a glance
Address:
Bridge Road
Prestatyn
Denbighshire
LL19 7ER
Ticket office:
- Monday to Friday: 06:30 to 19:30
- Saturday: 06:30 to 19:30
- Sunday: 09:30 to 17:00
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Taxi-rank
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Customer service information | Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details | Telephone: 03333 211 202 |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | No |
| Station buffet available | No |
| Station buffet information | Cold drinks vending machine |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline opening times |
|
|---|---|
| Helpline contact details | Note: 03333 211202 |
| Customer help points available | No |
| Customer help points information | Ticket office for advice only |
| Staff help information | No platform staff available at the station however assistance is provided by the Conductor on the train. |
| Staff help opening times | Yes |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Nearest stations with more facilities |
Note:
To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk |
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | Category A Step free access to both platforms via a footbridge with ramps and a lift
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Denbighshire County Council |
| Car park 1 spaces | 36 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: Railway users can park for free, however you must get a parking ticket from the station ticket office and display it clearly in your vehicle. Telephone: 03333211202 |
| Bus services available | Yes |
|---|---|
| Bus services information | The nearest bus stops are located on the High Street. Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
| Cycle storage available | No |
|---|
| Rail replacement information | Wait at bus stops on Bastion Road |
|---|---|
| Taxi rank information | Taxi office located outside the station. |