Prestatyn at a glance
Address:
Prestatyn stationHigh street
Prestatyn
Denbighshire
LL19 9BB
Ticket office:
Monday to Friday: 07:30 - 15:45Saturday: 08:45 - 17:00
Sunday: 09:10 - 16:40
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Taxi-rank
- Wifi
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Transport for Wales |
| Ticket office opening times | In the station building on the platform.
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office. |
| Penalty fares | AW |
| Top up Smartcards here | Yes |
| Customer service information | Contact our Customer Relations team directly via the Transport for Wales Website. |
|---|---|
| Left luggage | |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room |
|
| Station buffet | No
|
| Toilets | No
|
| Baby changing facilities | No
|
| Wifi |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 03333 211202
|
|---|---|
| Staff help | If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours. Help Points available - Location: Alongside lift doors at both platforms and bridge level Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window |
| Induction loop available | Yes |
| Ticket machine | The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls. |
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | No
|
| Step free access | Category A. Step free access to both platforms via a footbridge with ramps and a lift. |
| Ticket gates | No
|
| Impaired mobility set down available | Yes
|
| Wheelchairs | No
|
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Denbighshire County Council |
| Car park 1 spaces | 36 |
| Car park 1 opening times |
|
| Car park 1 charges | Free |
| Car park 1 contact details |
| Onward travel | The nearest bus stops are located on the High Street. Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 12 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | The six Sheffield Stands providing for space for 12 bicycles, are located on the station platform west of the station building. |
| Cycle storage information | 6 stands providing a total of 12 spaces on the platform, west of the station building |
| Cycle storage types |
|
| Cycle hire | There are no cycle hire facilities at this station. |
| Rail replacement information | The rail replacement bus stop is a local bus stop on Bastion Road. |
|---|---|
| Taxi rank |