Prestatyn Train Station
Prestatyn at a glance
Address:
Bridge Road
Prestatyn
Denbighshire
LL19 7ER
Ticket office:
- Monday to Friday: 06:20 to 19:30
- Saturday: 06:20 to 19:30
- Sunday: 09:30 to 17:00
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Taxi-rank
- Wifi
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Transport for Wales |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | Load a pre-purchased season ticket onto a smartcard using the ticket vending machine. |
| Customer service information | Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details | Telephone: 03333 211 202 |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | No |
| Station buffet available | No |
| Station buffet information | Cold drinks vending machine |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline opening times |
|
|---|---|
| Helpline contact details | Note: 03333 211202 |
| Customer help points available | No |
| Customer help points information | Ticket office for advice only |
| Staff help information | No platform staff available at the station however assistance is provided by the Conductor on the train. |
| Staff help opening times | Yes |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | The ticket machines take cash, debit and credit cards. |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Nearest stations with more facilities |
|
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | Category A Step free access to both platforms via a footbridge with ramps and a lift
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Denbighshire County Council |
| Car park 1 spaces | 36 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: Railway users can park for free, however you must get a parking ticket from the station ticket office and display it clearly in your vehicle. Telephone: 03333211202 |
| Bus services available | Yes |
|---|---|
| Bus services information | The nearest bus stops are located on the High Street. Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
| Cycle storage available | No |
|---|
| Rail replacement information | Wait at bus stops on Bastion Road |
|---|---|
| Taxi rank information | Taxi office located outside the station. |
Follow this link to find the station map