Stafford Train Station
Stafford at a glance
Address:
Station Road
Stafford
Staffordshire
ST16 2AA
Ticket office:
- Monday, Tuesday, Wednesday, Thursday, Friday and Saturday: 06:00 to 20:00
- Sunday: 08:30 to 20:00
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Avanti West Coast |
| Ticket office information | Ticket machines can be found in the Booking hall. |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Penalty fares | Applicable Operators: West Midlands Trains |
| Customer service information | Customers are encouraged to approach a member of station staff with any customer information enquiry. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Waiting room information | Closed until further notice. |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline contact details | Note: 08000 158 123 (08000 158 124 Textphone) |
| Customer help points available | Yes |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | Yes |
| Accessible booking office counter information | The Travel Centre adjacent the Ticket Office has low counters. |
| Ramp for train access available | Yes |
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | This station has step-free access to all platforms / the platform |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Railway Street (Car Park 1) |
|---|---|
| Car park 1 operator | Avanti West Coast |
| Car park 1 spaces | 75 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff. |
| Car park 2 | Stafford Multi Story (Car Park 2) |
| Car park 2 operator | Avanti West Coast |
| Car park 2 spaces | 467 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 126 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | 84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story) |
| Cycle storage information | 42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces) |
| Cycle hire available | Yes |
| Cycle hire information | Mammoth Lifestyle and Fitness Ltd The Green, Milford Stafford ST17 0UR 01785 664555 [email protected] (4-miles) |
| Rail replacement information | Rail replacement coach services can be found at the front of the station on the left hand side. |
|---|---|
| Taxi rank information | The Taxi rank is immediately outside the station |
Follow this link to find the station map