Stafford at a glance
Address:
Stafford stationStation Road
Stafford
Staffordshire
ST16 2AA
Ticket office:
Monday to Saturday: 06:00 - 20:00Sunday: 08:30 - 20:00
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Seated area available
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Avanti West Coast |
| Ticket office opening times | Ticket machines can be found in the Booking hall.
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Penalty fares | VT |
| Top up Smartcards here | Yes |
| Customer service information | Customers are encouraged to approach a member of station staff with any customer information enquiry. |
|---|---|
| Left luggage | |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | Yes
|
| Trolleys | Yes
|
| Station buffet | Yes
|
| Toilets | The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Baby changing facilities | Yes
|
| Wifi | |
| Post box | Yes
|
| ATM machine | Yes
|
| Shops | Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08000 158 123 (08000 158 124 Textphone) |
|---|---|
| Staff help | Passenger Assist meeting point is through the main entrance on the right. There is a dedicated meeting points and seating area outside the ticket office doors, opposite The Ticket Office. Please make yourself known to staff. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. Opposite the ticket office.
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | The Travel Centre adjacent the Ticket Office has low counters. |
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | Yes
|
| Step free access | This station has step-free access to all platforms / the platform |
| Ticket gates | No
|
| Impaired mobility set down available | Yes
|
| Wheelchairs | Yes
|
| Car park 1 | Stafford Multi-Storey Car Park |
|---|---|
| Car park 1 operator | Avanti West Coast |
| Car park 1 spaces | 451 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Car park 2 | Stafford Car Park 2 |
| Car park 2 operator | Avanti West Coast |
| Car park 2 spaces | 68 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details |
| Onward travel | Information to plan your onward journey is available in a printable format here . |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 126 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | 84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story) |
| Cycle storage information | 42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces) |
| Cycle storage types |
|
| Cycle hire | Mammoth Lifestyle and Fitness Ltd The Green Milford Stafford ST17 0UR 01785 664555 [email protected] |
| Rail replacement information | Rail replacement coach services can be found at the front of the station. |
|---|---|
| Taxi rank |