Wellington (Shropshire) Train Station
Station message
Essential travel only - lockdown restrictions currently apply in England - https://www.gov.uk/guidance/national-lockdown-stay-at-home#travelWellington (Shropshire) at a glance
Address:
Station Road
Wellington
Shropshire
TF1 1BY
Ticket office:
- Monday: 07:00 to 13:00 and 15:00 to 17:00
- Tuesday, Wednesday and Thursday: 07:00 to 13:00
- Friday: 07:00 to 13:00 and 15:00 to 17:00
- Saturday: 08:00 to 13:00
- Sunday: Unavailable
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | A Ticket Vending Machine is located on platform one. |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Friday 07:00-13:00, Saturday 08:00-13:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline opening times |
|
|---|---|
| Helpline contact details | Note: 0800 0248998 |
| Customer help points available | Yes |
| Customer help points information | On platforms |
| Staff help information |
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | A Ticket Vending Machine is located on platform one. |
| Accessible booking office counter available | No |
| Accessible booking office counter information | 1 to 1 contact with ticket office staff |
| Ramp for train access available | No |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| National key toilets available | Yes |
| Step free access | Yes |
| Step free access information | Level access from station approach road to platform 2 (for Shrewsbury). Step-free access via ramp to platform 1. Access between platforms via footbridge with 22 steps up and 24 down, or via street - 600m step-free. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | Pick-up possible in car park or station approach road. |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 spaces | 109 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 18 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Rail replacement information | In the event of engineering the bus/coach will collect from: In "No parking" area at top of station car park near to roundabout at junction of King Street/Victoria Road for (both directions). |
|---|---|
| Taxi rank information | Central 01952 50 10 50
Diamond Cars 01952 22 22 55
|