Lichfield Trent Valley Train Station
Station message
Platform 3 (high level) is currently out of use whilst Network Rail complete essential engineering works. West Midlands Railway services will not call at Lichfield Trent Valley during this time. London Northwestern Railway and Avanti West Coast services will operate as normal.
West Midlands Railway customers will be transferred to Lichfield City by replacement bus service, which will call at both car parks of Lichfield Trent Valley station. Customers requiring Passenger Assistance are encouraged to call us on 0800 024 8998 to arrange alternative transport.
Lichfield Trent Valley at a glance
Address:
Station Approach,
off Burton Road
Lichfield
Staffordshire
WS13 6HE
Ticket office:
- Monday to Friday: 06:00 to 19:00
- Saturday: 07:00 to 16:00
- Sunday: Unavailable
Note: None
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
( of spaces available*)
Last updated today at - Ticket machine
- Toilets
- Taxi-rank
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | West Midlands Railway |
| Ticket office information | A Ticket Vending Machine is available on Platform One. |
|---|---|
| Ticket office opening times |
Note: None |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Lichfield Trent Valley is accredited by the Secure Station Scheme** |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Coffee Corner is located on Platform 1, next to the ticket office. Opening hours are:
Coffee Corner serves a wide variety of beverages including freshly ground coffee; many varieties of tea; hot chocolate; iced coffee and a good selection of cold drinks. Hot and cold sandwiches and wraps are available along with cakes and other snacks. |
| Toilets available | Yes |
| Toilets information | The toilets and accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline opening times |
Note: 24 hours, 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248998 |
| Customer help points available | Yes |
| Customer help points information | On platform 3 |
| Staff help information | This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | A Ticket Vending Machine is located on Platform One. |
| Accessible booking office counter available | Yes |
| Accessible booking office counter information | Staff will come out |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| Nearest stations with more facilities |
|
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
Lichfield Trent Valley Station Car Park
Lichfield Trent Valley Spaces left of Last updated today at
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA UK |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: If you require a two day weekend car park ticket and are parking in the Old Burton Road car park (adjacent to platform 2), you must purchase it from the ticket office or the pay and display machines in the main car park (adjacent to platform 1); the ticket vending machine by platform 2 cannot sell these tickets. Alternatively, e-tickets, including weekend tickets, can be purchased at any time here. Telephone: 0330 1235 247 |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 20 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Rail replacement information | In the event of engineering the bus/coach will collect from: Station Front |
|---|---|
| Taxi rank information | City Cars 01543 254999 Dial a Cab 01543 255155 Tonys 01543 411224 |
Follow this link to find the station map