Station message
Rail passengers can use Coventry Building Society Arena car parks A & B when using Coventry Arena Station.
Rail parking costs £6.00 per day. If you are paying on the day you need to pay on foot at a pay machine and enter the discount code - 6459.
Coventry Arena at a glance
Address:
Coventry Arena stationArena Park Shopping Centre
Coventry
West Midlands
Classic Drive
CV6 6AS
Ticket office:
- Prepurchase collection
- Car park
- Ticket machine
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | West Midlands Railway |
| Ticket office opening times | No
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | No |
| Penalty fares | LM |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|---|---|
| Left luggage | |
| Lost property |
| Seated area | No
|
|---|---|
| Waiting room | No
|
| Station buffet | No
|
| Toilets | N/A |
| Baby changing facilities | No
|
| Wifi | No
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 0800 0248998 24 hours, 7 days a week (except Christmas Day and Boxing Day)
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|---|---|
| Staff help | This station is unstaffed. Your assistance will be provided by our on-train Conductor team. |
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | N/A |
| Step free access | This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Wheelchairs | Wheelchairs are not available at this station |
| Car park 1 | Car parking is available in the adjacent Coventry Building Society Arena car parks A & B |
|---|---|
| Car park 1 contact details |
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 10 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage location | Bicycle storage is available on both platforms. |
| Cycle storage information | The station has 2 bike shelters, with 5 bike racks in each. |
| Cycle storage types |
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| Rail replacement information | Rail replacement vehicles will operate from the road between the station and the retail park. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. Please click here for a directional video to the rail replacement bus stop. |
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