Holyhead at a glance
Address:
Holyhead stationStation Approach
Holyhead
Anglesey
London Road
LL65 2BT
Ticket office:
Monday to Friday: 06:10 - 19:10Saturday: 06:10 - 19:10
Sunday: 10:30 - 17:00
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Wifi
- Seated area available
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Transport for Wales |
| Ticket office opening times | Inside the ferry terminal.
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | Load a pre-purchased season ticket onto a smartcard using the ticket vending machine. |
| Penalty fares | AW |
| Top up Smartcards here | Yes |
| Customer service information | Contact our Customer Relations team directly via the Transport for Wales Website. |
|---|---|
| Left luggage | Available: No |
| Lost property | Available: Yes Telephone: 03333 211 202 |
| Seated area | No
|
|---|---|
| Waiting room | Closed until further notice.
|
| Trolleys | Yes
|
| Station buffet | Yes
|
| Toilets | Yes
The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key. |
| Baby changing facilities | Yes
|
| Wifi |
Yes
|
| Post box | Yes
Located in the ferry terminal |
| ATM machine | Yes
Located on the concourse. |
| Shops | Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .
|
|---|---|
| Staff help | Monday to Friday 00:00 to 23:59 (24 hours) Saturday 00:01 to 21:45 Sunday 07:00 to 00:00
|
| Induction loop available | Yes |
| Ticket machine | The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Yes
|
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | Yes
|
| Step free access | Category B Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m. |
| Ticket gates | No
|
| Impaired mobility set down available | Yes
|
| Wheelchairs | Yes
|
| Car park 1 | Black Bridge |
|---|---|
| Car park 1 operator | Horizon Parking Ltd |
| Car park 1 spaces | 35 |
| Car park 1 opening times |
|
| Car park 1 contact details | Telephone: 0344 7707070 |
| Onward travel | For the nearest bus stop, walk across the footbridge and turn right onto Victoria Road. |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 12 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3. 2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2 |
| Cycle storage types |
|
| Rail replacement information | The rail replacement bus stop is on the access road to Holyhead Port |
|---|---|
| Taxi rank | |
| Port | Holyhead Port terminal immediately adjacent to station offering timetabled services to Dublin Ferry Port. |
Follow this link to find the station map