Holyhead Train Station
Holyhead at a glance
Address:
Station Approach
London Road
Holyhead
Anglesey
LL65 2BT
Ticket office:
- Monday to Friday: 06:10 to 19:10
- Saturday: 06:10 to 19:10
- Sunday: 10:30 to 17:00
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Transport for Wales |
| Ticket office information | Inside the ferry terminal. |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | Load a pre-purchased season ticket onto a smartcard using the ticket vending machine. |
| Customer service information | Contact our Customer Relations team directly via the Transport for Wales Website. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details | Telephone: 03333 211 202 |
| First class lounge | No |
|---|---|
| Seated area available | No |
| Waiting room |
Note: Closed until further notice. |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | Yes |
| ATM information | Located on the concourse. |
| Bureau de change available | Yes |
| Shops available | Yes |
| Shops information | Passport Photo Booth |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline opening times |
|
| Helpline contact details | Note: 03333 211202 |
| Customer help points available | No |
| Customer help points information | Ticket office for advice only. |
| Staff help information | Monday to Friday 00:00 to 23:59 (24 hours) Saturday 00:01 to 21:45 Sunday 07:00 to 00:00 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| Step free access | Yes |
| Step free access information | Category B Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House. Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Black Bridge |
|---|---|
| Car park 1 operator | Stena Line |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: £4 for 12 hours £8 for 24 hours Telephone: 08705755755 |
| Bus services available | Yes |
|---|---|
| Bus services information | For the nearest bus stop, walk across the footbridge and turn right onto the main road. |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 10 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | On Platform 2 by the gate (in ferry port area). |
| Cycle storage information | 5 hoops |
| Rail replacement information | Wait at bus stops outside the station |
|---|---|
| Taxi rank information | At the front of the station |
| Port available | Yes |
| Port information | Ferry sailings to Dublin Ferry Port and Dun Laoghaire. |
Follow this link to find the station map