Holyhead Train Station
Holyhead at a glance
Address:
Station Approach
London Road
Holyhead
Anglesey
LL65 2BT
Ticket office:
- Monday to Friday: 06:10 to 19:10
- Saturday: 06:10 to 19:10
- Sunday: 10:30 to 17:00
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details | Telephone: 03333 211 202 |
| First class lounge | No |
|---|---|
| Seated area available | No |
| Waiting room |
Note: Closed until further notice |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | Yes |
| ATM information | Located on concourse |
| Bureau de change available | Yes |
| Shops available | Yes |
| Shops information | Passport Photo Booth |
| Helpline opening times |
|
|---|---|
| Helpline contact details | Note: 03333 211202 |
| Customer help points available | Yes |
| Customer help points information | Ticket office for advice only |
| Staff help information | 24 hours Monday - Friday; 0001 - 2145 Saturday; 0700 - 0000 Sunday |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | This machine does not accept cash. Payment is by major debit and credit cards only. |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Nearest stations with more facilities |
Note:
To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk |
| National key toilets available | Yes |
| Step free access | Yes |
| Step free access information | Category B Step free access from the platforms to the Ferry Terminal. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
|
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Black Bridge |
|---|---|
| Car park 1 operator | Stena Line |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 08705755755 |
| Bus services available | Yes |
|---|---|
| Bus services information | For the nearest bus stop, walk across the footbridge and turn right onto the main road. |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 10 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Cycle storage location | on Platform 2 by the gate (in ferry port area). |
| Cycle storage information | 5 hoops |
| Rail replacement information | Wait at bus stops outside the station |
|---|---|
| Taxi rank information | From the front of the station |
| Port available | Yes |
| Port information | Ferry sailings to Dublin Ferry Port and Dun Laoghaire. |