Wrexham General Train Station

Wrexham General at a glance

Address:

Wrexham General Station
Station Approach
Wrexham
LL11 2AA

Ticket office:

Monday to Friday: 06:15 - 19:15
Saturday: 06:45 - 19:45
Sunday: 09:30 - 17:00
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available

Station information

Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Transport for Wales
Ticket office opening times

Outside the station entrance

  • Monday to Friday: 06:15 - 19:15
  • Saturday: 06:45 - 19:45
  • Sunday: 09:30 - 17:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here No
Penalty fares AW
Top up Smartcards here Yes
Customer service information

Contact our Customer Relations team directly via the Transport for Wales Website.

Left luggage

Available: No
Lost property

Available: Yes

Telephone: 03333 211 202

URL: https://www.nationalrail.co.uk/

Seated area
Yes
Waiting room

Situated on platform 2.
Station buffet
No
Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Baby changing facilities
No
Wifi
Yes
Post box
Yes
Helpline

Note:

03333 211202

URL: https://www.nationalrail.co.uk/

  • Monday to Sunday: 08:00 - 20:00
Staff help

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Yes
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information
No
National Key toilets available
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Step free access

Category B.

Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.

Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.
Ticket gates
No
Impaired mobility set down available
Yes
Wheelchairs
Yes
Car park 1 Station Car Park
Car park 1 operator APCOA
Car park 1 spaces 68
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Monday to Sunday: 24 hours
  • Monday to Sunday: 24 hours
Car park 1 contact details

URL: https://www.apcoa.co.uk/tfwr

Onward travel

Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Cycle storage available Yes
Cycle storage spaces 24
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Cycle parking is in two locations at Wrexham General. 8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance. 4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line)
Cycle storage types
  • Stands
Rail replacement information

Wait at bus stop in station car park

Follow this link to find the station map

Live arrivals and departures

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