Wrexham General Train Station
Wrexham General at a glance
Address:
Station Approach
Regent Street
Wrexham
Wrexham
LL11 1EL
Ticket office:
- Monday, Tuesday, Wednesday, Thursday, Friday and Saturday: 07:25 to 16:55
- Sunday: 09:30 to 17:00
Note: Reduced hours due to coronavirus pandemic
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | Outside the station entrance |
|---|---|
| Ticket office opening times |
Note: Reduced hours due to coronavirus pandemic |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Customer service information | Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details | Telephone: 03333 211 202 |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Waiting room information | Situated on platform 2. |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline opening times |
|
|---|---|
| Helpline contact details | Note: 03333 211202 |
| Customer help points available | No |
| Staff help information | No platform staff available at the station however assistance is provided by the Conductor on the train. |
| Staff help opening times | Yes |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| National key toilets information | The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Step free access | Yes |
| Step free access information | Category B Step free access to Platform 1 (to Shrewsbury) from the station forecourt. Step free access to Platforms 2 (to Chester) and 3 (Wrexham - Bidston Line) via a footbridge and lifts
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 68 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: Visit www.ncp.co.uk for parking prices. Telephone: 08450 507 080 |
| Bus services available | Yes |
|---|---|
| Bus services information | Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 20 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | at the station front |
| Cycle storage information | 10 hoops |
| Rail replacement information | Wait at bus stop in station car park |
|---|
Follow this link to find the station map