Wrexham General Train Station
Station message
The lifts will be out of order between Platform 4 and Footbridge from now until further notice at Wrexham General station.
Wrexham General at a glance
Address:
Station Approach
Wrexham
LL11 2AA
Ticket office:
- Monday to Friday: 06:15 to 19:15
- Saturday: 06:45 to 19:45
- Sunday: 09:30 to 17:00
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Wifi
Station information
Staffing level | Part time |
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CCTV | Yes |
Information systems |
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Station operator | Transport for Wales |
Ticket office information | Outside the station entrance |
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Ticket office opening times |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Oyster cards issued here | No |
Top up Oyster cards here | No |
Use Oyster cards here | No |
Smartcards issued here | No |
Top up Smartcards here | Yes |
Validate Smartcards here | No |
Customer service information | Contact our Customer Relations team directly via the Transport for Wales Website. |
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Left luggage | No |
Left luggage contact details | |
Lost property | Yes |
Lost property contact details | Telephone: 03333 211 202 |
First class lounge | No |
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Seated area available | Yes |
Waiting room | Yes |
Waiting room information | Situated on platform 2. |
Trolleys available | No |
Station buffet available | No |
Toilets available | Yes |
Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
Baby changing facilities available | No |
Showers available | No |
Telephones available | Cards and Coins |
WiFi available | Yes |
Web kiosk | No |
Post box available | Yes |
Tourist information office available | No |
ATM available | No |
Bureau de change available | No |
Shops available | No |
Helpline opening times |
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Helpline contact details | Note: 03333 211202 |
Customer help points available | No |
Staff help information | There are no platform staff available at this station. Assistance will be provided by the Conductor on the train. |
Staff help opening times | Yes |
Induction loop available | Yes |
Accessible ticket machines available | Yes |
Accessible booking office counter available | Yes |
Ramp for train access available | Yes |
National key toilets available | Yes |
National key toilets information | The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
Step free access | Yes |
Step free access information | Category B. Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate. Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts. |
Ticket gates exist | No |
Impaired mobility set down available | Yes |
Wheelchairs | Yes |
Car park 1 | Station Car Park |
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Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 68 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Note: Visit www.ncp.co.uk for parking prices. Telephone: 08450 507 080 |
Bus services available | Yes |
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Bus services information | Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
Cycle storage available | Yes |
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Cycle storage number of spaces | 20 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | At the front of the station |
Cycle storage information | 10 hoops |
Rail replacement information | Wait at bus stop in station car park |
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Follow this link to find the station map