Blake Street Train Station
Blake Street at a glance
Address:
Station Approach
Sutton Coldfield
West Midlands
B74 4EB
Ticket office:
- Monday: 06:00 to 16:00
- Tuesday, Wednesday and Thursday: 07:00 to 14:00
- Friday: 07:00 to 14:00 and 16:00 to 19:00
- Saturday: 07:00 to 18:00
- Sunday: 09:00 to 15:00
Note: None
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Taxi-rank
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
Note: None |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0039
Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Blake Street is accredited by the Secure Station Scheme**
|
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|---|---|
| Helpline opening times |
Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248998 |
| Customer help points available | Yes |
| Customer help points information | On both platforms |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Accessible booking office counter information | Staff will come out |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | Step free access from Booking Hall to Birmingham Platform via slope and Lichfield via step free subway and long slope. Alternative entrance to Birmingham Platform via slope direct from Bus stop. 30 steps up to Lichfield Platform or 29 Steps up to Birmingham Platform via subway. Access to Birmingham ramp from Booking Hall. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | Slope entrance to station from Bus stop. Ramps to platforms 120m. |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Network West Midlands |
| Car park 1 spaces | 155 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 19 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Rail replacement information | In the event of engineering the bus/coach will collect from: Car Park entrance at Shelley Drive |
|---|---|
| Taxi rank information | Sutton Radio 0121 311 1113 Parkers 0121 355 6969 |
Follow this link to find the station map