Glasgow Central Train Station

Glasgow Central at a glance


Glasgow Central station
Gordon Street
G1 3SL

Ticket office:

ScotRail ticket office (High Level)

  • Mon - Sat: 06:00 - 23:25
  • Sun: 07:00 - 23:05

ScotRail Ticket Office (Low Level)

  • Mon - Sat: 06:30 - 23:30
  • Sun: 08:15 - 23:30

Avanti West Coast Travel Centre

  • Mon - Sat: 05:15 - 21:30
  • Sun: 09:15 - 21:30

  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available

Station information

Staffing level Full time
Station operator Network Rail
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Penalty fares NR
Top up Smartcards here Yes
Left luggage

Available: Yes

Telephone: 0208 090 9939


Lost property

Telephone: 0330 024 0215


  • Monday to Friday: 09:00 - 17:30
First class lounge opening times

The lounge is available for Avanti West Coast passengers until 19:00 and Caledonian Sleeper passengers from 20:30.

Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information.

  • Monday to Friday: 07:00 - 19:00
  • Saturday: 07:00 - 18:00
  • Sunday: 10:00 - 18:00
Seated area
Waiting room
  • Monday to Saturday: 04:00 - 00:30
  • Sunday: 07:00 - 00:30
Station buffet

Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key

Accessible shower is available within the changing places facility.

Baby changing facilities
Post box

Located on the concourse

ATM machine

Located on concourse


Wide range of shops


We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .


If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.


Staff help

Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.

The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.

  • Monday to Saturday: 04:00 - 00:30
  • Sunday: 08:00 - 00:30
Induction loop available Yes
Ticket machine
Accessible booking office counter available

Ticket Office: available

Travel Centre: not available

Ramp for train access available
Accessible taxis information

Accessible taxis can be located on Gordon Street.

National Key toilets available
Step free access

Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.

High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.

Ticket gates

Ticket gates are located on platforms 3 to 17

Impaired mobility set down available

At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff

Car park 1 Oswald Street NCP Car Park
Car park 1 operator NCP
Car park 1 spaces 555
Car park 1 opening times
  • Monday to Sunday: 24 hours
Car park 1 contact details

Telephone: 0845 050 7080


Onward travel

First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables:

Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times: and

Not all buses are accessible

Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:

For information about all public transport in Glasgow and Strathclyde the area visit:

Cycle storage available Yes
Cycle storage spaces 70
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage information

Located in front of the escalators to platforms 16 & 17 beside the British Transport Police office and on platform 15

Cycle storage types
  • Stands
  • Racks
Cycle hire

Glasgow City Council bike scheme: 400 bikes will be available for public hire at 31 locations across the city with additional temporary sites:

Bike & Go: Bikes available for public hire from the station concourse. Register online:

Rail replacement information

Bus pick up / drop off on Gordon Street.

Taxi rank


First operate the Glasgow Shuttle 500 bus, running every ten minutes direct to the airport. There are stops just outside Glasgow Central station on Bothwell Street and Waterloo Street. For times:


Service to Gourock for onward ferry connection to Dunoon and Kilcreggan. Service to Wemyss Bay for onward ferry connection to Rothesay. Service to Ardrossan Harbour for onward ferry connection to Brodick. Service to Stranraer for onward ferry connection to Belfast.

Follow this link to find the station map

Live arrivals and departures

Load stations
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