Smethwick Rolfe Street Train Station
Smethwick Rolfe Street at a glance
Address:
Rolfe Street
Smethwick
West Midlands
B66 2AF
Ticket office:
- Monday to Friday: 07:00 to 18:00
- Saturday: 08:00 to 17:00
- Sunday: Unavailable
Note: None
- Ticket office
- Bus service
- Prepurchase collection
- Taxi-rank
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | No |
| Information systems |
|
| Ticket office opening times |
Note: None |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | No |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline opening times |
|
|---|---|
| Helpline contact details | Note: 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Customer help points available | Yes |
| Customer help points information | On both platforms |
| Staff help information |
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Ramp for train access available | No |
| Accessible taxis information | Accessible taxis are available |
| Accessible public telephones information | Public telephones are not accessible |
| Nearest stations with more facilities |
|
| National key toilets available | No |
| Step free access | No |
| Step free access information | 26 steps down to Birmingham platform. 24 steps down to Wolverhampton platform. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 4 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Rail replacement information | In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on either side of Rolfe Street immediately in front of main entrance to station building. |
|---|---|
| Taxi rank information | Smethwick Rolfe Street (SMR) Station Cedar 0121 5557888 Bearwood 0121 4201111 Redline 01214292122 |