Smethwick Rolfe Street Train Station

Station message

The lifts are out of order between platform 2 and the entrance/exit at Smethwick Rolfe Street station.

Smethwick Rolfe Street at a glance

Address:

Smethwick Rolfe Street station
Rolfe Street
Smethwick
West Midlands
B66 2AF

Ticket office:

Monday to Friday: 07:00 - 18:00
Saturday: 08:00 - 17:00
Sunday: Unavailable

None


  • Ticket office
  • Prepurchase collection
  • Taxi-rank

Station information

Staffing level Part time
CCTV No
Information systems
  • DepartureScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

None

  • Monday to Friday: 07:00 - 18:00
  • Saturday: 08:00 - 17:00
  • Sunday: Unavailable
Pre-purchase collection Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares LM
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Left luggage

Available: No

Lost property

Available: No

Seated area
Yes
Waiting room
No
Station buffet
No
Toilets
No

N/A

Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 0248998

URL: https://www.nationalrail.co.uk/

24 hours, 7 days a week (except Christmas Day and Boxing Day)

  • Monday to Sunday: 24 hours
Staff help

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

  • Monday to Friday: 07:00 - 18:00
  • Saturday: 08:00 - 17:00
Induction loop available Yes
Ticket machine
No
Ramp for train access available
Yes
Accessible taxis information

Accessible taxis are available

Accessible public phones

Public telephones are not accessible

National Key toilets available
No

N/A

Step free access

This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket gates
No
Impaired mobility set down available
No
No car park information available.
Onward travel

Information to plan your onward journey is available in a printable format here

Cycle storage available Yes
Cycle storage spaces 4
Cycle storage sheltered Yes
Cycle storage CCTV No
Cycle storage types
  • Stands
Rail replacement information

In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on either side of Rolfe Street immediately in front of main entrance to station building.

Taxi rank

Follow this link to find the station map

Live arrivals and departures

Load stations
Last updated:
Loading...