Ledbury Train Station
Ledbury at a glance
Address:
The Homend
Ledbury
Herefordshire
HR8 1AR
Ticket office:
- Monday to Friday: 06:30 to 12:00
- Saturday: 07:00 to 12:00
Note: The ticket office is operated independently from West Midlands Railway by Railticket / Ledbury Station Ltd.
- Ticket office
- Bus service
- Car park
- Ticket machine
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | No |
| Ticket office information | A Permit to Travel machine is available for use when the station is not staffed. |
|---|---|
| Ticket office opening times |
Note: The ticket office is operated independently from West Midlands Railway by Railticket / Ledbury Station Ltd. |
| Pre-purchase collection | No |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Ledbury is accredited by the Secure Station Scheme**
|
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | Staff Assistance available: Monday - Friday 06:30 - 12:00, Saturday 07:00 - 12:00 All of our trains have ramps on board that our conductors are trained to use. We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
|---|---|
| Helpline opening times |
Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Customer help points available | Yes |
| Staff help information | This Station is staffed Monday - Friday 06:30 - 12:00, Saturday 07:00 - 12:00. During these hours staff will be available to provide assisted journey help. All of our trains have ramps on board that our conductors are trained to use which can be used to board or alight at Ledbury outside of staffed opening hours. Please note that Platform 1 (Worcester, Birmingham) does not have step free access. We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
| Staff help opening times | Yes |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Accessible booking office counter information | None |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| Nearest stations with more facilities |
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| National key toilets available | No |
| Step free access | No |
| Step free access information | Level access to Hereford platform (platform 2) from car park. Footbridge with 23 steps up and down to Birmingham platform (platform 1) . No step free access to Birmingham platform. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 spaces | 50 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 20 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Rail replacement information | In the event of engineering, Rail replacement buses will use the public bus stops adjacent to the station entrance on either side of the A438 The Homend. Please check the destination of the bus/coach before boarding. |
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