Ledbury at a glance
Address:
Ledbury stationThe Homend
Ledbury
Herefordshire
HR8 1AR
Ticket office:
- Car park
- Ticket machine
- Seated area available
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | No |
| Station operator | West Midlands Railway |
| Ticket office opening times | A Permit to Travel machine is available for use when the station is not staffed. |
|---|---|
| Ticket machine | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | No |
| Penalty fares | LM |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Ledbury is accredited by the Secure Station Scheme** |
|---|---|
| Left luggage | |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | No
|
| Station buffet | No
|
| Toilets | N/A |
| Baby changing facilities | No
|
| Wifi |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 0800 0248998 24 hours, 7 days a week (except Christmas Day and Boxing Day)
|
|---|---|
| Staff help | This station is unstaffed. Your assistance will be provided by our on-train Conductor team. |
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | None |
| Ramp for train access available | Yes
|
| Accessible taxis information | Accessible taxis are not available |
| Accessible public phones | Public telephones are not accessible |
| National Key toilets available | N/A |
| Step free access | This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 Please note: Platform 2 is the only step free platform at Ledbury, which is used for trains towards Hereford. Platform 1: Towards Worcester / Birmingham does not have step free access. The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Wheelchairs | Wheelchairs are not available at this station |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA UK |
| Car park 1 spaces | 38 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Charging starts from 22 September 2019 |
| Onward travel | Information to plan your onward journey is available in a printable format here |
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| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 20 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage types |
|
| Rail replacement information | Rail replacement vehicles will operate from the public service bus stops on A438 The Homend, adjacent to the station entrance. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. Please click here for a directional video to the rail replacement bus stop. |
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