Macclesfield Train Station
Macclesfield at a glance
Address:
Waters Green
Macclesfield
Cheshire
SK11 6JP
Ticket office:
- Saturday: 06:15 to 18:30
- Sunday: 08:00 to 17:30
- Monday to Friday: 05:45 to 18:30
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Avanti West Coast |
| Ticket office information | Ticket hall |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Customer service information | Customers are encouraged to approach a member of station staff for any customer information enquiry. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Waiting room information | Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1. |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The accessible toilets are located on Platform 1. Opening hours: Monday to Friday: 5:30am to 12:15am Saturday: 6.00am to 12:15am Sunday: 7:30am to 12:15am |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | No |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline contact details | Note: 08000 158 123 (08000 158 124 Textphone) |
| Customer help points available | Yes |
| Customer help points information | Help point available in the car park. |
| Staff help information | Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| National key toilets information | An accessible toilet is available on Platform 1 |
| Step free access | Yes |
| Step free access information | Category B1 - Step free access to all platforms. Access to platform 1 via steep ramp. Access to Platform 2/3 via lift |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Upper Station Car Park |
|---|---|
| Car park 1 operator | Avanti West Coast |
| Car park 1 spaces | 19 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
| Car park 2 | Lower Station Car Park |
| Car park 2 operator | Avanti West Coast |
| Car park 2 spaces | 38 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details | Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 48 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Located on the North end of Platform 1 |
| Cycle storage information | Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces) |
| Rail replacement information | Pick Up / Drop Off on station forecourt. |
|---|---|
| Taxi rank information | A Taxi rank is available outside of the station, in the lower car park area |
Follow this link to find the station map