Macclesfield Train Station
Station message
The lifts at Macclesfield are being replaced and will be unavailable from 20 January 2021 until 30 March 2021. As a result there will be no step free access to Platforms 2 and 3. Customers who need to use a lift, please speak to a member of staff about the alternative arrangements in place.
Macclesfield at a glance
Address:
Waters Green
Macclesfield
Cheshire
SK11 6JP
Ticket office:
- Saturday: 06:15 to 18:30
- Sunday: 08:00 to 17:30
- Monday to Friday: 05:45 to 18:30
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | Ticket hall |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Customer service information | Customers are encouraged to approach a member of station staff for any customer information enquiry. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Waiting room information | Closed until further notice. |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The accessible toilets are located on Platform 1. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Helpline information | Please note that Coach B has limited access for motorised wheelchairs on Southbound Pendolinos for people detraining or entraining at Macclesfield. |
|---|---|
| Customer help points available | Yes |
| Customer help points information | Help point available in the car park. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | Lifts to platforms |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Upper Station Car Park |
|---|---|
| Car park 1 operator | Avanti West Coast |
| Car park 1 spaces | 19 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
| Car park 2 | Lower Station Car Park |
| Car park 2 operator | Avanti West Coast |
| Car park 2 spaces | 38 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details | Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 48 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Located on the North end of Platform 2. |
| Cycle storage information | Stands and wheel racks are free to use. A charge is made for lockers. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces) |
| Rail replacement information | Pick Up / Drop Off on station forecourt. |
|---|---|
| Taxi rank information | A Taxi rank is available outside of the station, in the lower car park area |