Hartford (Cheshire) Train Station
Hartford (Cheshire) at a glance
Address:
Chester Road
Hartford
Cheshire
CW8 1QX
Ticket office:
- Monday, Tuesday, Wednesday and Thursday: 06:00 to 17:00
- Friday: 06:00 to 19:00
- Saturday: 07:00 to 15:00
- Sunday: 10:35 to 12:00
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | London Northwestern Railway |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-17:00, Friday - 06:00-17:00, Saturday - 07:00-15:00 and Sunday 10:35-12:00. The toilet facilities are not available when the Ticket Office is closed. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|---|---|
| Helpline opening times |
Note: 08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248 997 |
| Customer help points available | Yes |
| Staff help information | This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Accessible booking office counter information | 1 to 1 contact with ticket office staff |
| Ramp for train access available | No |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | 9 steps up from lower car park, then 38 down to Booking Hall entrance - alternative step-free route available via road and ramp. From Booking Hall, step-free route to Birmingham platform via road or 23 steps down. 9 steps up to footbridge level, then 32 steps down from Liverpool platform (2). Step-free ramp from road overbridge to Liverpool platform. Step-free route between platforms is 375m. This station is a category B station according to ORR station classification system. https://www.orr.gov.uk/media/10955 |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Impaired mobility set down information | Pick-up is possible from car park |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA UK |
| Car park 1 spaces | 74 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0330 1235 247 |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 16 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Rail replacement information | In the event of engineering the bus/coach will collect from: To Crewe at bus stop on the main road adjacent to station car park, from Crewe outside public house on opposite side of the road. |
|---|---|
| Taxi rank information | Station 01606 42222 Redcab 01606 46666 Barnton 01606 872000 |
Follow this link to find the station map