Rhyl at a glance
Address:
Rhyl stationBodfor Street
Rhyl
Denbighshire
LL18 1AT
Ticket office:
Monday to Saturday: 06:20 - 19:30Sunday: 09:10 - 16:40
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Wifi
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Transport for Wales |
| Ticket office opening times | Booking hall
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office. To get a TFW SmartCard, visit our website: www.tfw.wales |
| Penalty fares | AW |
| Top up Smartcards here | Yes |
| Customer service information | Contact our Customer Relations team directly via the Transport for Wales Website. |
|---|---|
| Left luggage | |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | Internal waiting area in the main concourse on platform 1 near the barriers
|
| Station buffet | No
|
| Toilets | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Baby changing facilities | Yes
|
| Wifi |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 03333 211202
|
|---|---|
| Staff help | Help Points available - Location: Alongside lift doors at both platform and bridge level Induction Loop availability: Induction Loops in Help Points, at Ticket Office window and Customer Information window.
|
| Induction loop available | Yes |
| Ticket machine | The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls. |
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| Accessible public phones | No
|
| National Key toilets available | The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
| Step free access | Category A. Step free access to Platform 1 (to Chester). Step free access to Platform 2 (to Holyhead) via a footbridge with lifts. |
| Ticket gates | There are wide aisle gates available. |
| Impaired mobility set down available | Yes
|
| Wheelchairs | Yes
|
| Car park 1 | Rhyl Railway Station |
|---|---|
| Car park 1 operator | Denbighshire County Council |
| Car park 1 spaces | 38 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | 1 hour: £1 3 hours: £2 https://www.denbighshire.gov.uk/en/resident/parking-roads-and-travel/parking-an… |
| Onward travel | There is a bus station located outside the railway station front. Buy a Rhyl PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 10 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | 5 Sheffield stands offering parking for up to 10 bicycles are situated on platform 1 (eastbound direction) |
| Cycle storage types |
|
| Cycle hire | There are no cycle hire facilities at this station. |
| Rail replacement information | The rail replacement bus stop is at Bay 6 in the adjoining bay station. |
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