Colwyn Bay Train Station
Colwyn Bay at a glance
Address:
Princes Drive
Colwyn Bay
Conwy
LL29 8DF
Ticket office:
- Monday to Friday: 06:15 to 19:15
- Saturday: 06:15 to 19:15
- Sunday: 11:15 to 18:15
Note: Ticket collection times are: Mon-Fri 0600-1900, Sat 0600-1900, Sun 1100-1800
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
Staffing level | Part time |
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CCTV | Yes |
Information systems |
|
Ticket office opening times |
Note: Ticket collection times are: Mon-Fri 0600-1900, Sat 0600-1900, Sun 1100-1800 |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Oyster cards issued here | No |
Top up Oyster cards here | No |
Use Oyster cards here | No |
Smartcards issued here | No |
Top up Smartcards here | No |
Validate Smartcards here | No |
Customer service information | Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales |
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Left luggage | No |
Left luggage contact details | |
Lost property | Yes |
Lost property contact details | Telephone: 03333 211 202 |
First class lounge | No |
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Seated area available | No |
Waiting room |
Note: Closed until further notice |
Trolleys available | No |
Station buffet available | No |
Toilets available | Yes |
Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during staffing hours. |
Baby changing facilities available | No |
Showers available | No |
Telephones available | Cards and Coins |
WiFi available | No |
Web kiosk | No |
Post box available | No |
Tourist information office available | No |
ATM available | No |
Bureau de change available | No |
Shops available | No |
Helpline opening times |
|
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Helpline contact details | Note: 03333 211202 |
Customer help points available | Yes |
Customer help points information | Ticket Office only |
Staff help opening times |
|
Induction loop available | Yes |
Accessible ticket machines available | Yes |
Accessible ticket machines information | The ticket machine is available during ticket office opening hours. The ticket machine accepts payment by card and debit/credit card. The ticket machine is next to the booking office. |
Accessible booking office counter available | Yes |
Ramp for train access available | Yes |
National key toilets available | Yes |
Step free access | Yes |
Step free access information | Lifts connect both platforms. There is no dropped kerb from the car park to the footpath |
Ticket gates exist | Yes |
Ticket gates information | Ticket gates available during ticket office opening hours. |
Impaired mobility set down available | Yes |
Wheelchairs | Yes |
Car park 1 | Station Car Park |
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Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 76 |
Car park 1 opening times |
|
Car park 1 charges |
|
Car park 1 contact details | Note: Visit www.ncp.co.uk for parking prices. Telephone: 03450 507 080 |
Bus services available | Yes |
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Bus services information | Buy a Colwyn Bay PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info |
Cycle storage available | Yes |
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Cycle storage number of spaces | 10 |
Cycle storage sheltered | No |
Cycle storage CCTV | Yes |
Cycle storage location | At the front of the station |
Cycle storage information | 5 hoops |
Rail replacement information | At the station car park |
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Taxi rank information | At the front of the station |