Solihull at a glance
Address:
Solihull stationStation Approach
Solihull
West Midlands
B91 1LE
Ticket office:
Monday to Friday: 05:35 - 00:00Saturday: 06:15 - 00:00
Sunday: 09:10 - 23:50
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Seated area available
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Chiltern Railways |
| Ticket office opening times | The ticket office is currently closed for refurbishments. A temporary ticket office is available with the same opening hours at the front of the station. Please note, the temporary ticket office can only process card payments, if you wish to pay by cash, please use the ticket machine at the station. In the Booking Hall.
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart |
| Penalty fares | CH |
| Penalty fares URL | https://www.chilternrailways.co.uk/customer-service/penalty-fares |
| Top up Smartcards here | Yes |
| Left luggage | |
|---|---|
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | Between Platforms 1 & 2. The waiting room is available during the hours that trains are running. |
| Station buffet | Yes
|
| Toilets | Between platforms 1 and 2 |
| Baby changing facilities | Located in toilets on platforms. |
| Wifi |
|
| Post box | Outside the station |
| ATM machine | Located within a retail outlet on the station |
| Shops | Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 03456 005 165 |
|---|---|
| Staff help | Passenger Assistance Meeting Point is in the booking office. If you are travelling before or after the station Booking office is staffed, please proceed to the platform and our Train Manager will assist you to board or alight the service.
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165. |
| National Key toilets available | On platforms 1 and 2. |
| Step free access | Step Free Access Category A. Step free access to platforms via lifts. |
| Ticket gates | No
|
| Impaired mobility set down available | In short-stay car park. |
| Wheelchairs | No wheelchair available |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Excel Parking on behalf of Transport for West Midlands |
| Car park 1 spaces | 446 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | With effect from 1 July 2024, this car park is managed by Excel Parking Services on behalf of Transport for West Midlands. Please see signs in the car park for details on how to pay to park in this car park. |
| Onward travel | For multi-operator bus information visit: www.networkwestmidlands.co.uk Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham. |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 30 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | On platform 1 |
| Cycle storage types |
|
| Rail replacement information | Rail replacement bus services depart from the front of the station on Station Approach Road. |
|---|---|
| Airport | Connections to Birmingham International Airport available. The X12 bus, operated by National Express, runs every 20mins from Solihull station to the airport. For fares, timetables, and more information click here . |