Coventry Train Station
Coventry at a glance
Address:
Station Square
Coventry
West Midlands
CV1 2GT
Ticket office:
- Monday to Friday: 05:15 to 21:30
- Saturday: 05:30 to 20:45
- Sunday: 07:30 to 21:30
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Wifi
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
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| Station operator | Avanti West Coast |
| Ticket office information | Ticket machines can be found in the booking hall |
|---|---|
| Ticket office opening times |
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| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase |
| Penalty fares | Applicable Operators: West Midlands Trains |
| Customer service information | Monday to Sunday 06:00 - 21:00 Available from customer service offices, located on platform 1 and 3. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details |
| First class lounge | No |
|---|---|
| First class lounge information |
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| Seated area available | Yes |
| Waiting room | Yes |
| Waiting room information | Unheated seating areas available on the concourse on all platforms and with 7 waiting rooms around the station. |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | Toilets are located on Platforms 1 and 2/3 Toilet opening hours - Monday to Friday:05.15 -01.30, Saturday: 05.30 - 12.30, Sunday: 07.30 - 01.30 An accessible toilet is available on platform 1, accessed using a RADAR key.
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| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Starbucks, M&S Simply Foods, WHSmiths and The Pumpkin Cafe |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Assistance Meeting Point: Customer service office on Platform 1. |
|---|---|
| Helpline contact details | Note: 08000 158 123 (08000 158 124 Textphone) |
| Customer help points available | Yes |
| Staff help information | Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| National key toilets information |
Yes , Located on platform 1 , these toilets are operated with a radar key
|
| Step free access | Yes |
| Step free access information | Category A - This station has step-free access to all platforms / the platform |
| Ticket gates exist | Yes |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Multi Storey (Car Park 1) |
|---|---|
| Car park 1 operator | Avanti West Coast |
| Car park 1 spaces | 336 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
| Car park 2 | Warwick Road (Car Park 3) |
| Car park 2 operator | Avanti West Coast |
| Car park 2 spaces | 134 |
| Car park 2 opening times |
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| Car park 2 charges |
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| Car park 2 contact details | Note: For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff. |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 120 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location |
Cycle Hub off main concourse 144 spaces 59 cycle hoops at the end of platform 1 , 2x spaces per hoop = 118 spaces
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| Cycle storage information | For access to the cycling compound please see a member of staff 144 space in the cycle hub off main concourse 27 hoops at station front (2 x cycles per hoop = 54 spaces) 2 x shelters at the station front with a total of 12 hoops (2 x spaces per hoop = 24 spaces) - possible relocation to Platform 1 18 hoops to be installed on platform 1 (2 x cycles per hoop = 36 spaces) |
| Rail replacement information | Rail replacement coach services can be found at the front of the station. |
|---|---|
| Taxi rank information | Outside station front |
Follow this link to find the station map