Willenhall at a glance
Address:
Willenhall stationBilston Street
Willenhall
West Midlands
WV13 2AW
Ticket office:
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Wifi
- Seated area available
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
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| Station operator | West Midlands Railway |
| Ticket office opening times | There is no ticket office at this station. |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Travel card | Zone 5 |
| Penalty fares | WM |
| Penalty fares URL | https://www.westmidlandsrailway.co.uk/tickets-fares/penalty-fares |
| Top up Smartcards here | Yes |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
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| Seated area | There are benches available along the platforms. |
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| Waiting room | There are no waiting rooms at this station. Seating is available on the platforms. |
| Station buffet | There are no refreshment services at this station. |
| Toilets | There are no toilet facilities at this station. |
| Baby changing facilities | Baby change facilities are not available at this station. |
| Wifi | Wi-Fi available at this station. |
| Staff help | Please note Willenhall station is an unstaffed station |
|---|---|
| Induction loop available | Yes |
| Ticket machine | Ticket Vending Machine (TVM) available at this station |
| Ramp for train access available | Ramps are available on the train to provide assistance. |
| Accessible taxis information | Please check local taxi operators for accessible taxis. |
| National Key toilets available | There are no accessible toilet facilities at this station |
| Step free access | This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. |
| Ticket gates | . |
| Impaired mobility set down available | No. |
| Wheelchairs | Wheelchairs are not available at this station |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Transport for West Midlands |
| Car park 1 spaces | 33 |
| Car park 1 opening times |
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| Car park 1 charges | Free |
| Car park 1 contact details | Excel Parking on behalf of Transport for West Midlands |
| Onward travel | Nearby bus stops are located on Bilston Street.
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| Cycle storage available | Yes |
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| Cycle storage spaces | 10 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage information |
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| Cycle storage types |
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| Rail replacement information | Rail replacement vehicles will operate from the bus stop WB outside the main entrance of the station. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. |
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