Stourbridge Town Train Station

Stourbridge Town at a glance

Address:

Stourbridge Town station
Vauxhall Road
Stourbridge
West Midlands
DY8 1EX

Ticket office:

Monday to Friday: 07:00 - 18:00
Saturday: 09:00 - 18:00
Sunday: Unavailable

None


  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Ticket machine
  • Taxi-rank
  • Seated area available

Station information

Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

A Permit to Travel Machine is available for use when no other ticket buying facilities are in operation.

None

  • Monday to Friday: 07:00 - 18:00
  • Saturday: 09:00 - 18:00
  • Sunday: Unavailable
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares LM
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Stourbridge Town Station is accredited by the Secure Station Scheme**
Left luggage
Lost property
Seated area
Yes
Waiting room
No
Station buffet
No
Toilets

N/A
Baby changing facilities
No
Wifi
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

24 hours, 7 days a week (except Christmas Day and Boxing Day)

  • Monday to Sunday: 24 hours
Staff help

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

  • Monday to Friday: 07:00 - 18:00
  • Saturday: 09:00 - 18:00
Induction loop available Yes
Ticket machine
No
Ramp for train access available

Level access to shuttle
Accessible taxis information

Accessible taxis are not available
Accessible public phones

Public telephones are not accessible
National Key toilets available

N/A
Step free access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.

Ticket gates
No
Impaired mobility set down available
No
Wheelchairs

Wheelchairs are not available at this station
No car park information available.
Onward travel

Information to plan your onward journey is available in a printable format here

Cycle storage available Yes
Cycle storage spaces 4
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage types
  • Lockers
Rail replacement information

Rail replacement vehicles will operate from Vauxhall Road, adjacent to the station.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Taxi rank

Live arrivals and departures