Oakengates Train Station
Station message
Essential travel only - lockdown restrictions currently apply in England - https://www.gov.uk/guidance/national-lockdown-stay-at-home#travelOakengates at a glance
Address:
Station Road
Telford
Shropshire
TF2 6DH
Ticket office:
- Step-free access
- Bus service
- Prepurchase collection
- Ticket machine
- Seated area available
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | Please purchase a Permit to Travel from the machine before travelling. |
|---|---|
| Ticket office opening times | No |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | This station is unstaffed; All of our trains have ramps on board that our conductors are trained to use. Please contact West Midlands Railway Passenger Assist team on 0800 024 8998 |
|---|---|
| Helpline opening times | Yes |
| Helpline contact details | Note: 0800 0248998 |
| Customer help points available | Yes |
| Staff help information | This station is unstaffed; All of our trains have ramps on board that our conductors are trained to use. Please contact West Midlands Railway Passenger Assist team on 0800 024 8998 |
| Staff help opening times | No |
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| Nearest stations with more facilities |
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| National key toilets available | No |
| Step free access | Yes |
| Step free access information |
|
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Impaired mobility set down information | Pick-up possible in forecourt area. |
| Wheelchairs | No |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 8 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Rail replacement information | In the event of engineering the bus/coach will collect from: in front of the station near to the entrance to Platform 1. |
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