Long Buckby Train Station
Long Buckby at a glance
Address:
Station Road
Long Buckby
Northamptonshire
NN6 7QA
Ticket office:
- Monday to Friday: 06:15 to 11:00
- Weekend: Unavailable
Note: Peak demand is 0700-1000 Mon-Fri
- Ticket office
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | No |
| Information systems |
|
| Station operator | London Northwestern Railway |
| Ticket office information | A Ticket Vending Machine is located to right of the Booking Office. This machine accepts payment by Card Only. We do not accept Visa Electron or Solo. Cash payments should be made at the booking office. |
|---|---|
| Ticket office opening times |
Note: Peak demand is 0700-1000 Mon-Fri |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
|
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|---|---|
| Helpline opening times |
Note: 08:00 - 22:00, 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248 997 |
| Customer help points available | No |
| Staff help information | This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Accessible booking office counter information | Booking clerk would go out side and serve the customer |
| Ramp for train access available | No |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are accessible - outside booking office |
| Nearest stations with more facilities |
|
| National key toilets available | No |
| Step free access | No |
| Step free access information | 6 steps up from car park and ticket office portacabin to subway level, then 25 steps up to platform 1(to Northampton). 26 steps up to platform 2. 2 or 4 steps to access ticket office portacabin. This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955 |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Impaired mobility set down information | Pick-up in car park. |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA |
| Car park 1 spaces | 90 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: Permits are only available from the ticket office, valid for three months or 1 year. Permits are sold on a first come, first served basis. There is a second, privately owned, car park adjacent to the station, which passengers without permits for the station car park should use. Daily tickets are available, please see signage for costs and payment options. Telephone: 0330 1235 247 |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage location | Adjacent to the ticket office |
| Rail replacement information | In the event of engineering the bus/coach will collect from: At entrance to station car park on Station Road |
|---|---|
| Airport available | Yes |
| Airport information | By rail to Birmingham International Station for Birmingham Airport |
Follow this link to find the station map