Warrington Bank Quay Train Station
Warrington Bank Quay at a glance
Address:
Parker Street
Warrington
Cheshire
WA1 1LW
Ticket office:
- Monday to Friday: 05:45 to 19:00
- Saturday: 05:45 to 19:00
- Sunday: 08:45 to 19:00
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Wifi
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Avanti West Coast |
| Ticket office information | Ticket machines can be found on the main concourse. |
|---|---|
| Ticket office opening times |
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| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Customer service information | Customers are encouraged to approach a member of station staff with any customer information enquiry. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Waiting room information | Closed until further notice. |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | Yes |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline contact details | Note: 08000 158 123 (08000 158 124 Textphone) |
| Customer help points available | Yes |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| National key toilets available | Yes |
| Step free access | Yes |
| Step free access information | This station has step-free access to all platforms / the platform |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Warrington Bank Quay Car Park 1 - Parker Street |
|---|---|
| Car park 1 operator | Avanti West Coast |
| Car park 1 spaces | 77 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | Note: For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
| Car park 2 | Warrington Bank Quay Car Park 2 - Slutchers Lane |
| Car park 2 operator | Avanti West Coast |
| Car park 2 spaces | 200 |
| Car park 2 opening times |
|
| Car park 2 charges |
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| Car park 2 contact details | Note: For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website Different rates apply to non rail users, please speak to a member of staff. |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 36 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | 28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4. |
| Cycle storage information | 10 hoops at station front (2 x cycles per hoop = 20 spaces) 5 hoops on platform 1/2 (2 x cycles per hoop = 10 spaces) 3 hoops on platform 3/4 (2 x cycles per hoop = 6 spaces) |
| Cycle hire available | Yes |
| Cycle hire information | Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information. |
| Rail replacement information | Pick Up / Drop Off on Station Forecourt. |
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Follow this link to find the station map