Hereford Train Station
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
Hereford at a glance
- Monday, Tuesday, Wednesday, Thursday, Friday and Saturday: 07:10 to 17:45
- Sunday: 08:10 to 18:45
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
|Staffing level||Part time|
|Station operator||Transport for Wales|
|Ticket office information||The ticket office is inside the station building.|
|Ticket office opening times||
|Oyster cards issued here||No|
|Top up Oyster cards here||No|
|Use Oyster cards here||No|
|Smartcards issued here||No|
|Top up Smartcards here||Yes|
|Validate Smartcards here||No|
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
|Penalty fares||Applicable Operators: Great Western Railway, West Midlands Trains|
|Customer service information||Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales|
|Left luggage contact details|
|Lost property contact details||
Telephone: 03333 211 202
|First class lounge||No|
|Seated area available||No|
Note: Closed until further notice
|Station buffet available||Yes|
|Station buffet information||Café|
|Toilets information||The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.|
|Baby changing facilities available||Yes|
|Post box available||Yes|
|Tourist information office available||No|
|Bureau de change available||No|
|Helpline opening times||
|Helpline contact details||
Note: 03333 211202
|Customer help points available||Yes|
|Staff help information||
Assistance will be provided by the Conductor on the train when staff are not available on the platform.
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible ticket machines information||
The ticket machines take cash, debit and credit cards.
The ticket machines are only accessible during ticket office opening hours.
|Accessible booking office counter available||Yes|
|Accessible booking office counter information||
A low level counter is available at the Ticket Office.
|Ramp for train access available||Yes|
|Accessible taxis information||
Available from the taxi rank.
|Accessible public telephones information||
The pay phone (coins only) is available for use on platform 3.
|National key toilets available||Yes|
|Step free access||Yes|
|Step free access information||
Step free access through the ticket hall to Platform 3 and 4. A footbridge lifts connects Platforms 1 and 2.
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
|Ticket gates exist||Yes|
|Impaired mobility set down available||Yes|
|Impaired mobility set down information||Set down and pick up in the station car park, adjacent to the station building.|
|Car park 1||Main Car Park|
|Car park 1 operator||National Car Parks Ltd|
|Car park 1 spaces||175|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
Visit www.ncp.co.uk for parking prices.
Telephone: 08450 507 080
|Cycle storage available||Yes|
|Cycle storage number of spaces||50|
|Cycle storage sheltered||Yes|
|Cycle storage CCTV||Yes|
|Cycle storage location||Limited cycle stands are available in the car park.|
|Cycle storage information|
|Rail replacement information||Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.|
|Taxi rank information||There is a taxi rank in the station car park, adjacent to the station building.|