Barnt Green at a glance
Address:
Barnt Green stationFiery Hill Road
Barnt Green
West Midlands
B45 8PA
Ticket office:
- Prepurchase collection
- Car park
- Ticket machine
- Taxi-rank
- Seated area available
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | West Midlands Railway |
| Ticket office opening times | Ticket Vending Machine is located at the entrance to the platform from the car park. On the platform towards Birmingham |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | No |
| Penalty fares | LM |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|---|---|
| Left luggage | |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | No
|
| Station buffet | No
|
| Toilets | N/A |
| Baby changing facilities | No
|
| Wifi |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 0800 0248998 24 hours, 7 days a week (except Christmas Day and Boxing Day)
|
|---|---|
| Staff help | This station is unstaffed. Your assistance will be provided by our on-train Conductor team. |
| Induction loop available | Yes |
| Ticket machine | No
|
| Ramp for train access available | Ramps are available on the train to provide assistance |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public phones | Public telephones are not accessible |
| National Key toilets available | N/A |
| Step free access | This station has been classified as a step-free access category B3 station. This means that there is some step-free access, this may be in one direction only. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 Please note: Entry to and from Hewell Lane, leading to and from platform 2, is not step free. The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. |
| Ticket gates | No
|
| Impaired mobility set down available | Pick up possible in car park or side street adjacent to Platform 1 |
| Wheelchairs | Wheelchairs are not available at this station |
Barnt Green Station Car Park
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA UK |
| Car park 1 spaces | 45 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details |
https://www.sabaparking.co.uk/car-park/barnt-green-station-car-park |
| Onward travel | Information to plan your onward journey is available in a printable format here |
|---|
| Rail replacement information | Rail replacement vehicles will operate from Fiery Hill Road, adjacent to the platform that is on the opposite side to the station car park. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. Please click here for a directional video to the rail replacement bus stop. |
|---|---|
| Taxi rank |