Winsford Train Station
Winsford at a glance
Address:
Station Road
Winsford
Cheshire
CW7 3NF
Ticket office:
- Monday, Tuesday, Wednesday and Thursday: 07:00 to 12:00
- Friday and Saturday: 07:00 to 15:00
- Sunday: Unavailable
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Part time |
|---|---|
| CCTV | No |
| Information systems |
|
| Ticket office information | A Permit to Travel machine is available for use when the Ticket Office is closed. This is located at the station entrance from the car park to Platform 2. |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located at the front of station building, just outside the Booking Hall (Platform 2). The toilet facilities are available: Monday - Thursday 07:00-12:00, Friday - Saturday 07:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline opening times |
|
|---|---|
| Helpline contact details | Note: 0800 0248997 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Customer help points available | Yes |
| Customer help points information | On both platforms. |
| Staff help information | This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance, (delivered by the conductor).
. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Accessible booking office counter information | 1 to 1 contact with ticket office staff only |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | Level access to Liverpool platform via side entrance. Step-free access via slope to Birmingham platform, via pub car park on eastern side of platform. Footbridge with steps between platforms - 33 steps up and down. Step-free route between platforms is via street with dropped kerbs - 410m. Entrance to Booking Hall via 1 step from main entrance, or step free via side gate and platform. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | Pick-up possible in car park. |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 spaces | 28 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 24 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Rail replacement information | In the event of engineering the bus/coach will collect from: Car park at front of station |
|---|---|
| Taxi rank information | Winsford (WSF) Station Allans 01606 861040 Winsford 01606 550055 Glyns Cars 01606 594101 |