Industrial Action

What’s Happening?

No strike action is currently taking place on London Northwestern Railway.

The National Union of Rail, Maritime and Transport Workers (RMT) previously staged strike action on three dates in June 2022. This page will be updated as and when any further strike dates are confirmed.

What are my options if I have a ticket for a strike day?

All non-Season Tickets dated 21 June, 23 June or 25 June, can be used either on the day before the date on the ticket or through and including the Monday and Tuesday of the following week. Please travel as close to your original departure time as possible.

If your train is cancelled or delayed, and you choose not to travel, tickets can be changed to another date, or they can be returned for a full refund at your point of purchase. No administration fee will be charged. For more information, please visit our Refund & Exchanges policy.

If you purchased your ticket from another provider, you will need to contact them directly.

If you have a Season ticket and you choose not travel due to strike action you can claim compensation for these days through Delay Repay. ​​​​​​​

If you choose to travel but your journey is delayed or disrupted, based on the amended timetable, you are entitled to Delay Repay as normal.

If you’d like to refund your Season ticket you can do so under our Refunds & exchanges policy. A £10 administration fee will apply in this instance.

Frequently asked questions

We expect to run a very limited service and some parts of our network are likely to have no trains. Our advice to customers is to only travel if your journey is essential and you have no other means of transport available.

Temporary timetables will be published on this web page when available.

Due to the scale of the industrial action we expect to provide a very limited service.

Passenger Assistance provision will be available as usual on services we are able to run and can still be booked with two hours' notice or customers can turn up and go. However, we are strongly advising customers to only travel if your journey is essential and you have no other means of transport available.

With a reduced number of signallers available due to strike action, services will only run between 7.30am and 6.30pm on strike days to allow space on the network for vital freight services to continue operating.

In order to run our usual timetable, trains must be in designated positions at the start and end of each day. The strike action means we are not able to get enough trains in the right places to run the usual timetable.

Due to the scale of this national strike action it is not possible to provide rail replacement transport.

If you have purchased a ticket and your train is cancelled or delayed, and you choose not to travel, you can return the unused ticket to your point of purchase for a full refund.

If you hold a season ticket, you will be entitled to Delay Repay compensation if you travel on an affected date.

Yes, if you have an Advance ticket for any date until 30 September 2022, you can make the following changes to your Advance ticket with no admin fee:

  • Exchange Advance ticket for an eVoucher
  • Request a change of journey on an Advance ticket

Visit our Refund & exchanges page for more information

You will be eligible to claim Delay Repay if your journey is delayed by 15 minutes or more against the revised timetable in operation on a strike day. Please keep hold of your ticket and submit your claim within 28 days of travel.

Please check the relevant operator website or National Rail Enquiries for information on what services are running.