Wigan North Western Train Station

Wigan North Western at a glance

Address:

Wigan North Western station
Wallgate
Wigan
Lancashire
WN1 1BJ

Ticket office:

Monday to Friday: 05:45 - 18:45
Saturday: 05:15 - 18:45
Sunday: 08:40 - 18:45
  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available

Station information

Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator Avanti West Coast
Ticket office opening times

Ticket machines can be found in the booking hall.

  • Monday to Friday: 05:45 - 18:45
  • Saturday: 05:15 - 18:45
  • Sunday: 08:40 - 18:45
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here No
Penalty fares VT
Top up Smartcards here Yes
Customer service information

Customers are encouraged to approach a member of station staff with any customer information enquiry.
Left luggage
Lost property
Seated area
Yes
Waiting room

Throughout station opening hours waiting rooms are available
Station buffet
Yes
Toilets

The National key toilet is located in the subway; these toilets are operated by a radar key.
Baby changing facilities

Female toilets,Male toilets
Wifi
Shops
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

08000 158 123 (08000 158 124 Textphone)

https://www.nationalrail.co.uk/

Staff help

Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

  • Monday to Friday: 05:30 - 00:15
  • Saturday: 05:30 - 00:15
  • Sunday: 07:45 - 00:00
Induction loop available Yes
Ticket machine
No
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information
No
National Key toilets available
Yes
Step free access

This station has step-free access to all platforms / the platform
Ticket gates
Yes
Impaired mobility set down available
Yes
Wheelchairs
Yes
Car park 1 Wigan North Western Multi-Storey Car Park
Car park 1 operator Avanti West Coast
Car park 1 spaces 401
Car park 1 opening times
  • Monday to Saturday and All bank holidays: 05:15 - 00:15
  • Sunday and All bank holidays: 08:15 - 00:15
Car park 1 charges
  • Daily: £12.50
  • Monthly: £166.00
  • Three monthly: £374.00
  • Annual: £1,200.00
Car park 1 contact details

https://www.nationalrail.co.uk/

Onward travel

Information to plan your onward journey is available in a printable format here .
Cycle storage available Yes
Cycle storage spaces 60
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Behind the ticket office to the rear of the drop off area and Taxi rank
Cycle storage types
  • Compounds
  • Stands
  • Racks
Rail replacement information

The rail replacement bus pick up point can be found on the station car park.

Live arrivals and departures