Butlers Lane Train Station

Station message

The opening hours of the ticket office at this station are subject to an ongoing consultation. For more information, please visit the proposed changes to ticket offices webpage.

Butlers Lane at a glance

Address:

Butlers Lane station
Butlers Lane
Four Oaks
West Midlands
B74 4RT

Ticket office:

Monday: 07:00 - 13:00, 15:00 - 17:00
Tuesday to Thursday: 07:00 - 13:00
Friday: 07:00 - 21:00
Saturday: 08:00 - 19:00
Sunday: 11:00 - 15:00

None


  • Ticket office
  • Prepurchase collection
  • Ticket machine
  • Taxi-rank

Station information

Staffing level Part time
CCTV No
Information systems
  • DepartureScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

None

  • Monday: 07:00 - 13:00, 15:00 - 17:00
  • Tuesday to Thursday: 07:00 - 13:00
  • Friday: 07:00 - 21:00
  • Saturday: 08:00 - 19:00
  • Sunday: 11:00 - 15:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares LM
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Butlers Lane is acredited by the Secure Station Scheme**

Left luggage

Available: No

Lost property

Available: No

Seated area
Yes
Waiting room
Yes
Station buffet
No
Toilets
No

N/A

Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 0248998

URL: https://www.nationalrail.co.uk/

24 hours, 7 days a week (except Christmas Day and Boxing Day)

  • Monday to Sunday: 24 hours
Staff help

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

  • Monday: 07:00 - 13:00, 15:00 - 17:00
  • Tuesday to Thursday: 07:00 - 13:00
  • Friday: 07:00 - 21:00
  • Saturday: 08:00 - 19:00
  • Sunday: 11:00 - 15:00
Induction loop available Yes
Ticket machine
No
Accessible booking office counter available

Staff will come out

No
Ramp for train access available
Yes
Accessible taxis information

Accessible taxis are not available

Accessible public phones

Public telephones are not accessible

National Key toilets available
No
Step free access

This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket gates
No
Impaired mobility set down available
No
No car park information available.
Onward travel

Information to plan your onward journey is available in a printable format here

Cycle storage available Yes
Cycle storage spaces 4
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage types
  • Stands
Rail replacement information

In the event of engineering the bus/coach will collect from the public bus stops on A5127 Lichfield Rd, outside The Butlers Arms Public House.

Please check the destination of the vehicle before boarding.

Taxi rank

Follow this link to find the station map

Live arrivals and departures

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