Sandwell & Dudley Train Station

Sandwell & Dudley at a glance

Address:

Sandwell & Dudley station
Bromford Road
West Bromwich
West Midlands
B70 7JD

Ticket office:

Monday to Friday: 05:20 - 20:00
Saturday: 05:20 - 19:00
Sunday: 08:00 - 19:00

None


  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank

Station information

Staffing level Full time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

None

  • Monday to Friday: 05:20 - 20:00
  • Saturday: 05:20 - 19:00
  • Sunday: 08:00 - 19:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares LM
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Sandwell & Dudley Station is accredited by the Secure Station Scheme**

Left luggage

Available: No

Lost property

Available: No

Seated area
Yes
Waiting room
Yes
Station buffet
No
Toilets
Yes

The toilets are located outside the Main Ticket Office at the station entrance. The National key toilets are located outside the Main Ticket Office; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Friday 05:20-20:00, Saturday 05:20-19:00 and Sunday 08:00-19:00. The toilet facilities are not available when the Ticket Office is closed.

Baby changing facilities
Yes

Female toilets

Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 0248998

URL: https://www.nationalrail.co.uk/

24 hours, 7 days a week (except Christmas Day and Boxing Day)

  • Monday to Sunday: 24 hours
Staff help

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

  • Monday to Friday: 05:20 - 20:00
  • Saturday: 05:20 - 19:00
  • Sunday: 08:00 - 19:00
Induction loop available Yes
Ticket machine
No
Accessible booking office counter available

None

Yes
Ramp for train access available
Yes
Accessible taxis information

Accessible taxis are not available

Accessible public phones

Public telephones are not accessible

National Key toilets available
Yes
Step free access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket gates
No
Impaired mobility set down available
Yes
Car park 1 Station Car Park
Car park 1 operator Transport for West Midlands
Car park 1 spaces 387
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges Free
Car park 1 contact details

URL: https://www.nationalrail.co.uk/

Onward travel

Information to plan your onward journey is available in a printable format here

Cycle storage available Yes
Cycle storage spaces 20
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage location

Station Car Park

Cycle storage types
  • Stands
Rail replacement information

In the event of engineering works the bus/coach will collect from / drop off at: McKean Road

Taxi rank

Follow this link to find the station map

Live arrivals and departures

Load stations
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