Station message
The accessible toilets are currently out of order at Kenilworth station.
Kenilworth at a glance
Address:
Kenilworth stationStation Road
Kenilworth
Warwickshire
CV8 1JJ
Ticket office:
Un-staffed station
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Seated area available
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | West Midlands Railway |
| Ticket office opening times | Un-staffed station |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | No |
| Penalty fares | WM |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. |
|---|---|
| Left luggage | |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | No
|
| Station buffet | No
|
| Toilets | No
|
| Baby changing facilities | No
|
| Wifi | No
|
| Shops | No
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 0800 0248998 24 hours, 7 days a week (except Christmas Day and Boxing Day)
|
|---|---|
| Staff help | The Assistance meeting point is on the platform that your train is due to depart. Please attract the attention of the Senior Conductor who will assist you onto the train. . |
| Induction loop available | Yes |
| Ticket machine | No
|
| Ramp for train access available | Ramps are kept on the train for use at this station. |
| Accessible taxis information | No
|
| National Key toilets available | There is no accessible toilet facility at this station |
| Step free access | This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Wheelchairs | Wheelchairs are not available at this station |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA UK |
| Car park 1 spaces | 67 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details |
| Rail replacement information | Rail replacement vehicles will operate from the bus stop outside the station. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. Please click here for a directional video to the rail replacement bus stop. |
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