Droitwich Spa Train Station
Droitwich Spa at a glance
Address:
off Union Lane
Droitwich Spa
Worcestershire
WR9 9BD
Ticket office:
- Monday, Tuesday, Wednesday and Thursday: 07:00 to 18:00
- Friday: 07:00 to 19:00
- Saturday: 08:00 to 15:00
- Sunday: Unavailable
- Ticket office
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Seated area available
Station information
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | A Ticket Vending Machine is located on Platform One. |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Droitwich Spa is accredited by the Secure Station Scheme**
|
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.
|
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|---|---|
| Helpline opening times |
Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248998 |
| Customer help points available | Yes |
| Customer help points information | On both platforms |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | A Ticket Vending Machine is available on Platform One. |
| Accessible booking office counter available | No |
| Accessible booking office counter information | None |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| Nearest stations with more facilities |
|
| National key toilets available | Yes |
| National key toilets information | N/A |
| Step free access | No |
| Step free access information | Level access to platform 2 from car park. Access to platform 1 and between platforms is via street or alternatively 22 steps up to footbridge from Hereford platform and 22 steps down to Birmingham platform. There is no step-free route to platform 1 or between platforms. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Impaired mobility set down information | Pick-up in car park |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | West Midlands Railway |
| Car park 1 spaces | 45 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Car park 2 | Third-party car park |
| Car park 2 operator | Network Rail |
| Car park 2 spaces | 40 |
| Car park 2 charges |
|
| Car park 2 contact details | Note: Charging starts from 1 September 2019 |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 48 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | Yes |
| Rail replacement information | In the event of engineering the bus/coach will collect from: Bus stops on Ombersley Way, near to junction with Union Lane |
|---|---|
| Taxi rank information | Blue Door 01905 794185 NY 01905 795979 |
Follow this link to find the station map