Bromsgrove Train Station
Station message
The Disabled toilets are out of order at Bromsgrove station.
Bromsgrove at a glance
Address:
New Road
Bromsgrove
Worcestershire
B60 2LX
Ticket office:
- Monday, Tuesday, Wednesday, Thursday and Friday: 06:00 to 19:15
- Saturday: 06:30 to 19:15
- Sunday: Unavailable
Note: Opening hours are subject to staff availability
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Seated area available
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | Ticket Vending Machines are located in the station entrance. |
|---|---|
| Ticket office opening times |
Note: Opening hours are subject to staff availability |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. *Bromsgrove is accredited by the Secure Station Scheme* |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | The toilets and accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. The toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | No |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|---|---|
| Helpline opening times |
Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248998 |
| Customer help points available | Yes |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | None |
| Nearest stations with more facilities |
|
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | Lifts are available providing step free access to all parts of the station. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Excel Parking Services Ltd |
| Car park 1 spaces | 251 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0114 261 7111 Fax: 0114 267 8009 |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 8 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Outside the ticket office |
| Cycle storage information | 18 spaces are covered and 11 uncovered |
| Rail replacement information | Rail replacement vehicles will collect from the bus stops outside the station building. Please check your destination before boarding. |
|---|
Follow this link to find the station map