Bromsgrove Train Station

Station message

The opening hours of the ticket office at this station are subject to an ongoing consultation. For more information, please visit the proposed changes to ticket offices webpage.

Bromsgrove at a glance

Address:

Bromsgrove station
New Road
Bromsgrove
Worcestershire
B60 2LX

Ticket office:

Monday to Friday: 06:00 - 19:15
Saturday: 06:30 - 19:15
Sunday: Unavailable

Opening hours are subject to staff availability


  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets

Station information

Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

Ticket Vending Machines are located in the station entrance.

Opening hours are subject to staff availability

  • Monday to Friday: 06:00 - 19:15
  • Saturday: 06:30 - 19:15
  • Sunday: Unavailable
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares LM
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

*Bromsgrove is accredited by the Secure Station Scheme*

Left luggage

Available: No

Lost property

Available: No

Seated area
Yes
Waiting room
No
Station buffet
Yes
Toilets
Yes

The toilets and accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. The toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.

Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 0248998

URL: https://www.nationalrail.co.uk/

24 hours, 7 days a week (except Christmas Day and Boxing Day)

  • Monday to Sunday: 24 hours
Staff help

This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.

  • Monday to Friday: 06:00 - 19:15
  • Saturday: 06:30 - 19:15
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information

Accessible taxis are not available

Accessible public phones

None

National Key toilets available
No

The accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. Toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.

Step free access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket gates
No
Impaired mobility set down available
Yes
Car park 1 Station Car Park
Car park 1 operator Excel Parking Services Ltd
Car park 1 spaces 350
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Daily: £3.00
  • Weekly: £11.00
  • Monthly: £40.00
  • Annual: £360.00
Car park 1 contact details

Telephone: 0114 261 7111

URL: https://www.nationalrail.co.uk/

Onward travel

Information to plan your onward journey is available in a printable format here

Cycle storage available Yes
Cycle storage spaces 8
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Outside the ticket office

Cycle storage information

18 spaces are covered and 11 uncovered

Cycle storage types
  • Stands
Rail replacement information

Rail replacement vehicles will collect from the bus stops outside the station building. Please check your destination before boarding.

Follow this link to find the station map

Live arrivals and departures

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