Birmingham Snow Hill Train Station

Station message

The opening hours of the ticket office at this station are subject to an ongoing consultation. For more information, please visit the proposed changes to ticket offices webpage.

The escalators are out of order between platforms 1 and 2 and Livery Street at Birmingham Snow Hill station.

Birmingham Snow Hill at a glance

Address:

Birmingham Snow Hill station
Colmore Row
Birmingham
West Midlands
B3 2BJ

Ticket office:

Monday to Thursday: 06:00 - 21:00
Friday: 06:00 - 23:00
Saturday: 07:00 - 23:00
Sunday: 08:00 - 20:00

None


  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank

Station information

Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator West Midlands Railway
Ticket office opening times

None

  • Monday to Thursday: 06:00 - 21:00
  • Friday: 06:00 - 23:00
  • Saturday: 07:00 - 23:00
  • Sunday: 08:00 - 20:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Validate Smartcards here No
Penalty fares LM
Customer service information

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Birmingham Snow Hill is accredited by the Secure Station Scheme**

Left luggage

Available: No

Lost property

Available: No

Seated area
Yes
Waiting room
  • Monday to Sunday: 07:00 - 23:00
Station buffet

Coffee kiosk Food outlet (Seating unavailable)

Yes
Toilets
Yes

The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.

Baby changing facilities
Yes
Wifi
No
Shops
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 0248998

URL: https://www.nationalrail.co.uk/

24 hours, 7 days a week (except Christmas Day and Boxing Day)

  • Monday to Sunday: 24 hours
Staff help

This station is fully staffed. Your assistance will be provided by station staff.

  • Monday to Thursday: 06:00 - 21:00
  • Friday: 06:00 - 23:00
  • Saturday: 07:00 - 23:00
  • Sunday: 08:00 - 20:00
Induction loop available Yes
Ticket machine

A Ticket Vending Machine is available on the station concourse, by the Ticket Office.

Yes
Accessible booking office counter available

None

Yes
Ramp for train access available
Yes
Accessible taxis information

Accessible taxis are not available

National Key toilets available
Yes
Step free access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office.

Ticket gates
Yes
Impaired mobility set down available

At station front on Colmore Row.

Yes
Wheelchairs
Yes
Car park 1 Multi-storey Car Park
Car park 1 operator Local Council
Car park 1 spaces 863
Car park 1 opening times
  • Monday to Saturday: 06:00 - 23:30
  • Sunday: 09:00 - 21:00
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
Car park 1 charges
  • Daily: £16.30
  • Three monthly: £940.00
  • Six monthly: £1,850.00
  • Annual: £3,500.00
Car park 1 contact details

URL: https://www.nationalrail.co.uk/

Onward travel

Information to plan your onward journey is available in a printable format here

Rail replacement information

In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.

Taxi rank
Metro services

The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk

Follow this link to find the station map

Live arrivals and departures

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We are working in partnership with the British Transport Police to prevent a wide range of criminal activity and to provide a reassuring presence for passengers. For more information, please visit the British Transport Police website .