Wilmslow Train Station
Station message
Essential travel only - lockdown restrictions currently apply in England - https://www.gov.uk/guidance/national-lockdown-stay-at-home#travelWilmslow at a glance
Address:
Station Road
Wilmslow
Cheshire
SK9 1BU
Ticket office:
- Monday, Tuesday, Wednesday, Thursday and Friday: 06:00 to 20:00
- Saturday: 07:00 to 20:00
- Sunday: Unavailable
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office information | Ticket Machines are located in the Booking Office |
|---|---|
| Ticket office opening times |
|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | More information at www.northernrailway.co.uk/smart |
| Penalty fares | Applicable Operators: Northern |
| Customer service information | 08002006060 |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property |
Note: Open 0700-2200 7 days per week |
| Lost property contact details | Telephone: 08002006060 |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Waiting room information | Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Station buffet information | small coffee shop located adjacent to station entrance. |
| Toilets available | Yes |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | Unstaffed station. If you need help getting on or off the train please ask the Train Conductor. |
|---|---|
| Helpline opening times |
|
| Helpline contact details | Note: 0800 138 5560 text relay 18001 0800 138 5560 |
| Customer help points available | No |
| Staff help opening times | No |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible ticket machines information | Accepts Cash & Cards |
| Accessible booking office counter available | No |
| Accessible booking office counter information | Ticket office staff make every effort to provide the assistance that disabled passengers require. |
| Ramp for train access available | Yes |
| Step free access | Yes |
| Step free access information | Access to Manchester and Crewe platforms by means of subway from booking hall and ramp to each platform. Access to Manchester Airport platform from rear car park via ramp. Use help point button to call assistance to unlock the gate onto the platform. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Impaired mobility set down information | No designated area is provided. The station front may be used for set down purposes. |
| Wheelchairs | Yes |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Northern |
| Car park 1 spaces | 120 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note:
|
| Bus services available | Yes |
|---|---|
| Bus services information | Busline 0871 200 2233 |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 30 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Rail replacement information | Pick up & set down in the Short Stay Car Park |
|---|---|
| Taxi rank information | Www.traintaxi..co.uk |