Wembley Central Train Station
Station message
The lifts will be out of order between platform 6 and the entrance / exit at Wembley Central station.
Wembley Central at a glance
Address:
High Road
Wembley
Greater London
HA9 7AJ
Ticket office:
Yes- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Ticket machine
- Toilets
- Wifi
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Station operator | LT |
| Ticket office information | Ticket Hall |
|---|---|
| Ticket office opening times | Yes |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | Yes |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Smartcards information | Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office. |
| Travelcard zones |
|
| Customer service information | TFL Customer Services Tel: 0343 222 1234 |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property |
|
| Lost property contact details | Telephone: 0845 330 9882 |
| First class lounge | No |
|---|---|
| Seated area available | No |
| Seated area information | There are no seats in the ticket hall. Seats are available on the platform. |
| Waiting room | Yes |
| Waiting room information | Platform 1 Only |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | Yes |
| Toilets information | In ticket hall area and also off Platform 6. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | No |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline contact details | Note: 0343 222 1234 or 020 3031 9331 (Textphone) |
| Customer help points available | Yes |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Accessible booking office counter information | Ticket office staff provide assistance where possible. See ticket office opening hours. |
| Ramp for train access available | Yes |
| Accessible taxis information | Contact taxi operator directly |
| National key toilets available | Yes |
| Step free access | Yes |
| Step free access information | Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only. |
| Ticket gates exist | Yes |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Bus services available | Yes |
|---|---|
| Bus services information | Please visit Tfl.gov.uk for details of London bus routes and destinations served. |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 48 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Metro services available | Yes |
|---|---|
| Metro services information | Bakerloo Line |
| Airport available | Yes |
| Airport information | Interchange available on Southern services to East Croydon and Gatwick Airport. Services may not be direct. |
Follow this link to find the station map