Stratford-upon-Avon Parkway Train Station
Stratford-upon-Avon Parkway at a glance
Address:
Bishopton Lane
Stratford-upon-Avon
Warwickshire
CV37 9QY
Ticket office:
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
Station information
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | West Midlands Railway |
| Ticket office opening times | No |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Penalty fares | Applicable Operators: West Midlands Trains |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
|
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | No |
| Waiting room | Yes |
| Waiting room information | One waiting shelter on each platform, open 24 hours. |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | No |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day. If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens. Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day. Please note that other train operating companies may have different contact centre hours for booking assistance. |
|---|---|
| Helpline opening times |
Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248998 |
| Customer help points available | Yes |
| Staff help information | This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use. |
| Staff help opening times | No |
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Nearest stations with more facilities |
|
| National key toilets available | No |
| Step free access | Yes |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Wheelchairs | No |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 spaces | 295 |
| Car park 1 charges |
|
| Car park 1 contact details | |
| Car park 1 information | Car park is open 30 minutes prior to first train departure and 30 minutes after last train arrival. |
| Bus services available | Yes |
|---|---|
| Bus services information | For Park & Ride bus services to Stratford-upon-Avon town centre visit http://www.warwickshire.gov.uk/stratfordparkandride. |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 12 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Adjacent to station entrance. |
| Cycle hire available | Yes |
| Cycle hire information | Brompton Dock 0208 232 3931 www.bromptondock.co.uk |
| Rail replacement information | Within station forecourt area, adjacent to station entrance. |
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Follow this link to find the station map