Station message
Please note the Accessible Toilets at Northampton station are currently unavailable.
Northampton at a glance
Address:
Northampton stationBlack Lion Hill
Northampton
Northamptonshire
NN1 1SP
Ticket office:
Monday to Friday: 06:00 - 19:00Saturday: 06:00 - 19:00
Sunday: 07:00 - 20:00
Peak demand is 0700-1000 1630-1830 Mon-Fri
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Seated area available
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | London Northwestern Railway |
| Ticket office opening times | Ticket Vending Machines are located in the Booking Hall and ground floor foyer. Peak demand is 0700-1000 1630-1830 Mon-Fri
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | Yes |
| Validate Smartcards here | Yes |
| Penalty fares | LM |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Northampton station is accredited by the Secure Station Scheme** |
|---|---|
| Left luggage | |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | Closed until further notice |
| Trolleys | Limited availability |
| Station buffet | Soho Piccolo Coffee Shop |
| Toilets | The toilets are located on the Main Concourse. The accessible toilet key is sourced from Customer Information Point. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30. |
| Baby changing facilities | Female toilets,Male toilets |
| Wifi | |
| ATM machine | Concourse and foyer |
| Shops | WHSmith |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 0800 0248 997 24 hours, 7 days a week (except Christmas Day and Boxing Day)
|
|---|---|
| Staff help | This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | Booking clerk would go out side and serve the customer |
| Ramp for train access available | Yes
|
| Accessible taxis information | Accessible taxis are available |
| National Key toilets available | Yes
|
| Step free access | This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. |
| Ticket gates | Yes
|
| Impaired mobility set down available | 4 x 20 minute parking bays outside front of station |
| Wheelchairs | Wheelchairs are available at this station |
Northampton Station Car Park
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA UK |
| Car park 1 spaces | 866 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details |
https://www.sabaparking.co.uk/car-park/northampton-station-car-park |
| Onward travel | Information to plan your onward journey is available in a printable format here |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 85 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | In the main car park area and area adjacent to main station building |
| Cycle storage types |
|
| Rail replacement information | Rail replacement vehicles will operate from the turning circle on the car park side of the station building. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. Please click here for a directional video to the rail replacement bus stop. |
|---|---|
| Taxi rank |