Northampton Train Station
Northampton at a glance
Address:
Black Lion Hill
Northampton
Northamptonshire
NN1 1SP
Ticket office:
- Monday to Friday: 06:00 to 21:00
- Saturday: 06:00 to 21:00
- Sunday: 06:45 to 20:00
Note: Peak demand is 0700-1000 1630-1830 Mon-Fri
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
( of spaces available*)
Last updated today at - Ticket machine
- Toilets
- Taxi-rank
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | London Northwestern Railway |
| Ticket office information | Ticket Vending Machines are located in the Booking Hall. |
|---|---|
| Ticket office opening times |
Note: Peak demand is 0700-1000 1630-1830 Mon-Fri |
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Northampton station is accredited by the Secure Station Scheme**
|
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | Yes |
| Station buffet available | Yes |
| Station buffet information | Starbucks |
| Toilets available | Yes |
| Toilets information | The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30. |
| Baby changing facilities available | Yes |
| Baby changing facilities information | Female toilets,Male toilets |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | WHSmith and Enterprise car rental |
| Helpline information | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
|---|---|
| Helpline opening times |
Note: 24 hours, 7 days a week (except Christmas Day and Boxing Day) |
| Helpline contact details | Note: 0800 0248 997 |
| Customer help points available | Yes |
| Staff help information | This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Accessible booking office counter information | Booking clerk would go out side and serve the customer |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are available |
| National key toilets available | Yes |
| Step free access | Yes |
| Step free access information | This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
| Ticket gates exist | Yes |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | 4 x 20 minute parking bays outside front of station |
| Wheelchairs | Yes |
Northampton Station Car Park
Northampton Spaces left of Last updated today at
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA UK |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0330 1235 247 |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 85 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Long stay car park and blue badge parking bays area. |
| Cycle hire available | Yes |
| Cycle hire information | Cycle CoNNect Hub available outside the station on Black Lion Hill |
| Rail replacement information | In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding. |
|---|---|
| Taxi rank information | Taxis can be obtained outside the front of the station. www.traintaxi.co.uk |
| Car hire available | Yes |
| Car hire information | Enterprise car rental can be found on the ground floor. |
Follow this link to find the station map