Northampton Train Station
Northampton at a glance
Address:
Northampton stationBlack Lion Hill
Northampton
Northamptonshire
NN1 1SP
Ticket office:
Monday to Friday: 06:00 - 19:00Saturday: 06:00 - 19:00
Sunday: 07:00 - 20:00
Peak demand is 0700-1000 1630-1830 Mon-Fri
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | London Northwestern Railway |
| Ticket office opening times | Ticket Vending Machines are located in the Booking Hall. Peak demand is 0700-1000 1630-1830 Mon-Fri
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | No |
| Validate Smartcards here | No |
| Penalty fares | LM |
| Customer service information | Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Northampton station is accredited by the Secure Station Scheme** |
|---|---|
| Left luggage | Available: No |
| Lost property | Available: No |
| Seated area | Yes
|
|---|---|
| Waiting room | Closed until further notice |
| Trolleys | Yes
|
| Station buffet | Starbucks Yes
|
| Toilets | Yes
The toilets are located on the Main Concourse. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. The RADAR key is available at the Customer Information Point; the RADAR key is available from station security after 00:30 at night. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30. |
| Baby changing facilities | Yes
Female toilets,Male toilets |
| Wifi |
No
|
| ATM machine | Yes
|
| Shops | WHSmith and Enterprise car rental Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 24 hours, 7 days a week (except Christmas Day and Boxing Day)
|
|---|---|
| Staff help | This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | Booking clerk would go out side and serve the customer No
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Accessible taxis are available |
| National Key toilets available | Yes
|
| Step free access | This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
| Ticket gates | Yes
|
| Impaired mobility set down available | 4 x 20 minute parking bays outside front of station Yes
|
| Wheelchairs | Yes
|
Northampton Station Car Park
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | SABA UK |
| Car park 1 spaces | 866 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0330 123 5247 URL: https://www.sabaparking.co.uk/car-park/northampton-station-car-park |
| Onward travel | Information to plan your onward journey is available in a printable format here |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 85 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Long stay car park and blue badge parking bays area. |
| Cycle storage types |
|
| Cycle hire | Cycle CoNNect Hub available outside the station on Black Lion Hill |
| Rail replacement information | In the event of engineering the bus/coach will collect from the layby/turning circle on the car park side of the station building. Please check the destination of your bus/coach before boarding. |
|---|---|
| Taxi rank | |
| Car hire | Enterprise car rental can be found on the ground floor. |
Follow this link to find the station map
Live arrivals and departures
We are working in partnership with the British Transport Police to prevent a wide range of criminal activity and to provide a reassuring presence for passengers. For more information, please visit the British Transport Police website .