Birmingham International Train Station
Station message
Essential travel only - lockdown restrictions currently apply in England - https://www.gov.uk/guidance/national-lockdown-stay-at-home#travelBirmingham International at a glance
Address:
Stationlink Road
National Exhibition Centre
Birmingham
West Midlands
B40 1PA
Ticket office:
- Monday to Friday: 05:40 to 21:00
- Saturday: 06:15 to 21:00
- Sunday: 08:15 to 21:00
- Ticket office
- Step-free access
- Bus service
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
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| Ticket office information | Ticket Machines can be found in the main Booking Hall area. |
|---|---|
| Ticket office opening times |
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| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase |
| Penalty fares | Applicable Operators: West Midlands Trains |
| Customer service information | Except Christmas Day & Boxing Day |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property | Yes |
| Lost property contact details |
| First class lounge |
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|---|---|
| First class lounge information |
Located Up the stairs from the platforms, lift available Tickets Accepted Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket. Facilities Dedicated business areas are fully equipped with desks, power points and screens with updated train information. Refreshments Tea, coffee, soft drinks. Wi-Fi Wi-Fi is available Showers No showers are available
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| Seated area available | Yes |
| Waiting room | No |
| Waiting room information | Closed until further notice. |
| Trolleys available | No |
| Station buffet available | Yes |
| Toilets available | Yes |
| Toilets information | The accessible toilets are located on the Concourse. |
| Baby changing facilities available | Yes |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| Bureau de change available | Yes |
| Shops available | Yes |
| Customer help points available | Yes |
|---|---|
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | Lifts to all platforms |
| Ticket gates exist | Yes |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Avanti West Coast |
| Car park 1 spaces | 2124 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | Note: For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website. Different rates apply to non rail users, please speak to a member of staff. |
| Bus services available | Yes |
|---|---|
| Bus services information | Information to plan your onward journey is available in a printable format here |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 45 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | 18 cycle stands plus a cycling compound with 27 spaces available at the front of the station (please see staff for more information) |
| Cycle storage information | 4 x hoops under NEC link by bus stands (2 x cycles per hoop = 8 spaces) 10 stands in shelter short stay car park Cycling compound with 27 spaces available at the front of the station |
| Cycle hire available | Yes |
| Cycle hire information | Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information. |
| Rail replacement information | Rail replacement coach services can be found at the front of the station opposite the entrance to the long stay car park. |
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| Taxi rank information | Outside the station entrance |
| Airport available | Yes |
| Airport information | Birmingham International Station is directly connected to Birmingham Airport by the free 'Air-Rail Link' monorail system. The Air-Rail Link take two minutes to get to the airport and operates between 05:15 and 02:00 daily.
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