Stafford at a glance
Address:
Stafford stationStation Road
Stafford
Staffordshire
ST16 2AA
Ticket office:
Monday to Saturday: 06:00 - 20:00Sunday: 08:30 - 20:00
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
Staffing level | Full time |
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CCTV | Yes |
Information systems |
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Station operator | Avanti West Coast |
Ticket office opening times | Ticket machines can be found in the Booking hall.
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Smartcards issued here | No |
Top up Smartcards here | Yes |
Validate Smartcards here | Yes |
Penalty fares | VT |
Top up Smartcards here | Yes |
Customer service information | Customers are encouraged to approach a member of station staff with any customer information enquiry. |
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Left luggage | Available: No |
Lost property | Available: Yes |
Seated area | Yes
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Waiting room | Yes
|
Trolleys | Yes
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Station buffet | Yes
|
Toilets | Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
Baby changing facilities | Yes
|
Wifi |
No
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Post box | Yes
|
ATM machine | Yes
|
Shops | Yes
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . |
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Staff help |
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Induction loop available | Yes |
Ticket machine | Yes
|
Accessible booking office counter available | The Travel Centre adjacent the Ticket Office has low counters. Yes
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Ramp for train access available | Yes
|
Accessible taxis information | No
|
National Key toilets available | Yes
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Step free access | This station has step-free access to all platforms / the platform |
Ticket gates | No
|
Impaired mobility set down available | Yes
|
Wheelchairs | Yes
|
Car park 1 | Railway Street (Car Park 1) |
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Car park 1 operator | Avanti West Coast |
Car park 1 spaces | 75 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Note: For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website . Different rates apply to non rail users, please speak to a member of staff. |
Car park 2 | Stafford Multi Story (Car Park 2) |
Car park 2 operator | Avanti West Coast |
Car park 2 spaces | 467 |
Car park 2 opening times |
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Car park 2 charges |
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Car park 2 contact details |
Onward travel | Information to plan your onward journey is available in a printable format here |
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Cycle storage available | Yes |
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Cycle storage spaces | 126 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | 84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story) |
Cycle storage information | 42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces) |
Cycle storage types |
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Cycle hire | Mammoth Lifestyle and Fitness LtdThe Green, MilfordStaffordST17 0UR01785 664555[email protected] (4-miles) |
Rail replacement information | Rail replacement coach services can be found at the front of the station on the left hand side. |
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Taxi rank |
Follow this link to find the station map