Wilmslow at a glance
Address:
Wilmslow stationStation Road
Wilmslow
Cheshire
SK9 1BU
Ticket office:
Monday to Friday: 06:00 - 20:00Saturday: 07:00 - 20:00
Sunday: Unavailable
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
Station information
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Northern Trains |
| Ticket office opening times | Ticket Machines are located in the Booking Office
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | No |
| Smartcards information | More information at www.northernrailway.co.uk/smart |
| Penalty fares | NT |
| Top up Smartcards here | Yes |
| Customer service information | 08002006060 |
|---|---|
| Left luggage | Available: No |
| Lost property | Telephone: 08002006060 Open 0700-2200 7 days per week
|
| Seated area | Yes
|
|---|---|
| Waiting room | Waiting rooms on platforms 2/3 & 4 and covered seating on all platforms |
| Trolleys | Yes
|
| Station buffet | small coffee shop located adjacent to station entrance. Yes
|
| Toilets | Yes
These toilets are available 0530-0000 (note - push button access) |
| Baby changing facilities | No
|
| Wifi |
No
|
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|
|---|---|
| Staff help | No
|
| Induction loop available | Yes |
| Ticket machine | Accepts Cash & Cards Yes
|
| Accessible booking office counter available | Ticket office staff make every effort to provide the assistance that disabled passengers require. No
|
| Ramp for train access available | Yes
|
| Accessible taxis information | No
|
| National Key toilets available | No
|
| Step free access |
This station only has tactile paving on platforms 1, 3 and 4 only - Access to Manchester and Crewe platforms by means of subway from booking hall and ramp to each platform. Access to Manchester Airport platform from rear car park via ramp. Use help point button to call assistance to unlock the gate onto the platform. To find our more about travelling around this station, please see the 360 map click here |
| Ticket gates | No
|
| Impaired mobility set down available | No designated area is provided. The station front may be used for set down purposes. No
|
| Wheelchairs | Yes
|
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | Northern |
| Car park 1 spaces | 120 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details |
| Onward travel | Busline 0871 200 2233 |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 30 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage location | Opposite station building |
| Cycle storage types |
|
| Cycle hire | Not available at this station. |
| Rail replacement information | Pick up & set down in the Short Stay Car Park |
|---|---|
| Taxi rank |
Follow this link to find the station map