This station is a request stop.
If travelling to this station, please inform a member of on-board train staff if you wish to alight here.
If you are catching a train from this station, make yourself clearly visible to the driver using a hand signal as your train approaches.
|Ticket office opening times||Yes|
|Oyster cards issued here||No|
|Top up Oyster cards here||No|
|Use Oyster cards here||No|
|Smartcards issued here||No|
|Top up Smartcards here||No|
|Validate Smartcards here||No|
|Customer service information||We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.|
|Lost property contact details|
|First class lounge||No|
|Seated area available||Yes|
|Station buffet available||No|
|Baby changing facilities available||No|
|Post box available||No|
|Tourist information office available||No|
|Bureau de change available||No|
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
|Helpline opening times||
Note: Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
|Helpline contact details||
Note: 0800 0248998
|Customer help points available||No|
|Staff help information||
This station is unstaffed;
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
|Staff help opening times||No|
|Induction loop available||Yes|
|Accessible ticket machines available||No|
|Accessible booking office counter available||No|
|Ramp for train access available||Yes|
|Accessible taxis information||
Accessible taxis are not available
|Accessible public telephones information||
Public telephones are not accessible
|National key toilets available||No|
|Step free access||Yes|
|Step free access information||
Step-free access to platform via steep ramp. Handrail on one side of ramp only.
|Ticket gates exist||No|
|Impaired mobility set down available||No|
|Cycle storage available||No|
|Rail replacement information||Outside station entrance|
|Taxi rank information||Castle 01926 494989 Goldstar 01926 495000 Easy 01926 499000|
|Bus services available||Yes|
|Bus services information||
Information to plan your onward journey is available in a printable format here