The new station at Bromsgrove is now open, located approximately 350 yards away from the previous station which has now closed.
Improved facilities include a ticket office, large car park, cycle parking and lifts between the footbridge and platforms, as well as new ticket vending machines, CCTV and customer information screens.
More information is available on the Worcestershire County Council website.
|Ticket office information||
Ticket Vending Machines are located in the station entrance.
|Ticket office opening times||
Note: Opening hours are subject to staff availability
|Oyster cards issued here||No|
|Top up Oyster cards here||No|
|Use Oyster cards here||No|
|Smartcards issued here||No|
|Top up Smartcards here||No|
|Validate Smartcards here||No|
|Customer service information||
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Bromsgrove is accredited by the Secure Station Scheme**
|Lost property contact details|
|First class lounge||No|
|Seated area available||Yes|
|Station buffet available||No|
|Toilets information||The toilets and accessible toilet facilities (non-RADAR) are located behind the Ticket Office; access can be requested from the Ticket Office staff. The toilet facilities are available: Monday- Saturday 06:00-19:30. The toilet facilities are not available when the Ticket Office is closed.|
|Baby changing facilities available||No|
|Post box available||No|
|Tourist information office available||No|
|Bureau de change available||No|
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
|Helpline opening times||
|Helpline contact details||
Note: 0800 0248998- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
|Customer help points available||Yes|
|Staff help information||
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
|Staff help opening times||
|Induction loop available||Yes|
|Accessible ticket machines available||Yes|
|Accessible booking office counter available||Yes|
|Ramp for train access available||Yes|
|Accessible taxis information||
Accessible taxis are not available
|Accessible public telephones information||
|Nearest stations with more facilities||
|National key toilets available||No|
|Step free access||Yes|
|Step free access information||
Lifts are available providing step free access to all parts of the station.
|Ticket gates exist||No|
|Impaired mobility set down available||Yes|
|Cycle storage available||Yes|
|Cycle storage number of spaces||8|
|Cycle storage sheltered||Yes|
|Cycle storage CCTV||Yes|
|Cycle storage location||
Outside the ticket office
|Cycle storage information||
18 spaces are covered and 11 uncovered
|Cycle storage types||
|Car park 1||Station Car Park|
|Car park 1 operator||Excel Parking Services Ltd|
|Car park 1 spaces||251|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
Telephone: 0114 261 7111
Fax: 0114 267 8009
|Rail replacement information||
Rail replacement vehicles will collect from the bus stops outside the station building. Please check your destination before boarding.
|Bus services available||Yes|
|Bus services information||
Information to plan your onward journey is available in a printable format here