Berkswell
Berkswell (BKW)
Station Road
Berkswell
West Midlands
CV7 7EF
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
Note: None |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information |
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Berkswell Station is accredited by the Secure Station Scheme**
|
|---|---|
| Left luggage | No |
| Lost property | No |
| Lost property contact details |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. |
|---|---|
| Helpline opening times |
|
| Helpline contact details | Note: 0800 0248998- Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day) |
| Customer help points available | Yes |
| Customer help points information | On both platforms |
| Staff help information |
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Accessible booking office counter information | By member of staff on duty |
| Ramp for train access available | Yes |
| Accessible taxis information | Accessible taxis are not available |
| Accessible public telephones information | Public telephones are not accessible |
| National key toilets available | No |
| Step free access | Yes |
| Step free access information | Access to both platforms via ramp. Step free route between Platforms is 210m, via public subway with ramps. Alternative route between Platforms via footbridge with 39 steps up from Platform 1 and 44 down. Booking Hall is off Platform 1. 3 accessible parking bays in forecourt. |
| Ticket gates exist | No |
| Impaired mobility set down available | Yes |
| Impaired mobility set down information | Pick-up possible in forecourt. Access to both Platforms via ramp. |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 8 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage location | on the station platform inside |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Network West Midlands |
| Car park 1 spaces | 82 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | |
| Rail replacement information | In the event of engineering the bus/coach will collect from: At the slip road on the entrance to the car park. |
| Taxi rank information | Balsall 01676 529222 |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format here |