Bedford
Station message
Network Rail will be refurbishing all of the lifts at Bedford station between Monday 1 October and Sunday 2 December 2018.
During this period, there will be no step-free access for the majority of Thameslink/East Midlands services.
Bedford (BDM)
Ashburnham Road
Bedford
Bedfordshire
MK40 1DS
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Smartcards cannot be purchased from this station. Please apply online at: www.thameslinkrailway.com/thekeysmartcard |
| Penalty fares | Applicable Operators: Thameslink |
| Left luggage | No |
|---|---|
| Left luggage contact details | URL: http://www.nationalrail.co.uk/www.firstcapitalconnect.co.uk/lostproperty |
| Lost property |
|
| Lost property contact details | URL: http://www.thameslinkrailway.com/contact-us/lost-property/ |
| First class lounge | No |
|---|---|
| Seated area available | Yes |
| Waiting room | Yes |
| Waiting room information | Waiting room available on platforms |
| Trolleys available | No |
| Station buffet available | Yes |
| Toilets available | Yes |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | Yes |
| ATM information | ATM located in ticket hall |
| Bureau de change available | No |
| Shops available | Yes |
| Helpline information | Please contact the helpline by phone on 0800 058 2844 or by emailing [email protected] to ensure that arrangements are in place. |
|---|---|
| Helpline opening times |
Note: The assisted helpline is not available on Christmas Day. |
| Helpline contact details | Note: Please contact the helpline by phone on 0800 058 2844 or by emailing [email protected] to ensure that arrangements are in place. |
| Customer help points available | Yes |
| Staff help information | Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible public telephones information | Public telephones are not accessible |
| Nearest stations with more facilities |
Note:
For information on other accessible stations please check www.thameslinkrailway.com/accesibility map |
| National key toilets available | Yes |
| National key toilets information | Access to this toilet requires a Radar key. |
| Step free access | Yes |
| Step free access information | Ramp access to main entrance. Lifts and stairs to all platforms. Barriers with side gate for easy wheelchair access. |
| Ticket gates exist | Yes |
| Impaired mobility set down available | Yes |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 588 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Front right hand side and station front |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | Indigo Park Solutions Ltd |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Note: Disabled Parking is free on production and DISPLAY of the full blue badge pack. Penalty notices will be issued without valid badge pack on display. For more information including tariffs and the number of spaces, including blue badge spaces please visit www.thameslinkrailway.com/parking or alternatively call Indigo Customer Services on 0330 123 5247 (open 24 hrs). Telephone: - |
| Rail replacement information | Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'. |
| Taxi rank information | YES |
| Bus services available | Yes |
| Bus services information | Information to plan your onward journey is available in a printable format can be found here |